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- Tasks: Supervise pool safety, maintain cleanliness, and provide excellent customer service.
- Company: Join Virgin Active, a leader in wellness and leisure experiences.
- Benefits: 30 days annual leave, complimentary membership, and discounts across Virgin Group.
- Why this job: Make a real difference in people's lives while enjoying a fun work environment.
- Qualifications: Must hold a current Lifeguard qualification.
- Other info: Access to mental health support and financial assistance programs.
The predicted salary is between 12 - 16 £ per hour.
Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. We take value in recruiting only the very best Lifeguards to join our Club teams, to ensure our members can use our pools and spa areas safely at all times.
As a Lifeguard, your passion for swimming and love of great customer service will shine through when supervising our members in the pool, as well as supporting the Operations team in keeping our clubs clean and tidy.
The Role:
- Incorporating a friendly, calm and approachable nature with the ability to act quickly and effectively at all times.
- Ensuring the utmost safety of our members in the pool and spa areas, taking responsibility for your own personal safety and that of others.
- Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately.
- Monitoring water chemical levels and cleaning the water when appropriate.
- Maintaining the cleanliness of all areas and adhering to the high standards of Virgin Active.
- Responsibility for compliance with all mandatory training and health and safety.
- Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club.
You have a current Lifeguard qualification and are fully registered, with either an IQL National Pool Qualification (RLSS), HABC Level 2 Award in Pool Lifeguarding (RQF) or STA Professional Award for Pool Lifeguard (RQF) qualification.
Benefits include:
- 30 days (including bank holidays) annual leave - and we want you to take them.
- Access to The Peoples Pension, with our contributions at 3%.
- Complimentary Virgin Active membership for you and a buddy, with free membership for your children too.
- Discounts across Virgin Active - everything from guest passes to 50% off PT sessions.
- Join Virgin Family - communicate with colleagues across Virgin Group, with many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2).
- Access to Salary Finance for loans and savings plans.
- BUPA employer assistance programme with 4 free counselling sessions.
- Complimentary corporate letting services through Dexters.
- Access to ePoints for online discounts to retailers.
- Discount on all Academy courses offered by VA.
Lifeguard - Woodford Green in City of London employer: Virgin Active
Contact Detail:
Virgin Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard - Woodford Green in City of London
✨Tip Number 1
Get to know the Virgin Active vibe! Before your interview, check out their clubs and see how they operate. This will help you understand their values and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Show off your lifeguard skills! During the interview, be ready to discuss your qualifications and any relevant experiences. Share stories that highlight your quick thinking and customer service skills – they want to see your passion for safety and wellness.
✨Tip Number 3
Network like a pro! Connect with current or former Virgin Active employees on LinkedIn. They can provide insider tips and maybe even put in a good word for you. Plus, it shows you're proactive and serious about landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest openings and updates directly from Virgin Active, making it easier for us to keep track of your journey.
We think you need these skills to ace Lifeguard - Woodford Green in City of London
Some tips for your application 🫡
Show Your Passion: Let your love for swimming and customer service shine through in your application. We want to see how your enthusiasm aligns with our mission to provide a unique leisure experience.
Highlight Your Qualifications: Make sure to clearly mention your Lifeguard qualifications, like the IQL National Pool Qualification or HABC Level 2 Award. We need to know you’re fully registered and ready to keep our members safe!
Be Personable: Incorporate a friendly and approachable tone in your written application. We value team members who can connect with our members and create a welcoming atmosphere at Virgin Active.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on your journey with Virgin Active.
How to prepare for a job interview at Virgin Active
✨Know Your Lifeguard Skills
Make sure you brush up on your lifeguarding qualifications and skills before the interview. Be ready to discuss your experience with water safety, monitoring chemical levels, and any emergency situations you've handled. This shows that you're not just qualified, but also passionate about keeping members safe.
✨Emphasise Customer Service
Virgin Active values great customer service, so be prepared to share examples of how you've provided excellent service in previous roles. Think about times when you went above and beyond for customers, especially in a leisure or fitness environment. This will highlight your fit for their team.
✨Show Your Team Spirit
As a Lifeguard, you'll be part of a larger team. Talk about your ability to work collaboratively and support your colleagues. Mention any experiences where teamwork was crucial, and how you contributed to a positive atmosphere. This aligns with Virgin Active's commitment to a unique leisure experience.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the club's approach to member safety, training opportunities, or how they maintain high standards. This shows your genuine interest in the role and helps you understand if it's the right fit for you.