At a Glance
- Tasks: Lead the Experience Team to deliver exceptional service and exceed member expectations.
- Company: Join Virgin Active, a leader in wellness and leisure experiences.
- Benefits: 30 days annual leave, complimentary membership, discounts, and financial support.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real impact on members' lives while developing your leadership skills.
- Qualifications: Strong people management skills and a proven sales background.
The predicted salary is between 25000 - 27000 £ per year.
Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service.
As a Sales Membership Manager, you will lead the Experience Team to deliver outstanding members’ and prospects’ experience daily, exceeding expectations and fostering loyalty.
The Role
- Having direct accountability and responsibility for leading the Experience team, ensuring the club is fully staffed to deliver exceptional service and meet daily budgets.
- Guaranteeing prompt handling of all membership inquiries, overseeing any necessary escalations.
- Managing membership administration, maintaining accuracy and GDPR compliance.
- Being accountable for all sales for your assigned club, ensuring all sales budgets are achieved, including volume, revenue and sales mix, junior memberships and joining fee budgets.
- Monitor and track all membership results and activity levels on a daily, weekly and monthly basis by using the systems and tools provided.
- Produce accurate, transparent reports and analysis as required by General Manager, Regional Business Director and the rest of the business.
- Taking on the responsibilities of the Duty Shift as needed, demonstrating flexibility and dedication to the needs of the business, leading by example in all aspects of club management.
Experience
- Strong people management and organisational skills, fostering a cohesive and high-performing team.
- Proven track record of surpassing financial targets, driving success and growth.
- Experience from a Sales/KPI driven background would be ideal.
Our Perks
- 30 days (including bank holidays) annual leave plus a Celebration Day – and we want you to take them.
- Access to The Peoples Pension, with our contributions at 3%.
- Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
- Discounts across Virgin Active – everything from guest passes to 50% off PT sessions.
- Join Virgin Family - communicate with colleagues across Virgin Group, with many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2).
- Access to Salary Finance for loans and savings plans.
- BUPA employer assistance programme with 4 free counselling sessions.
- Complimentary corporate letting services through Dexters.
- Access to ePoints, offering online discounts to retailers.
- Discount on all Academy courses, trained by the very best instructors.
Membership Sales Manager- Maternity Cover in Cheswick Green employer: Virgin Active
At Virgin Active, we are dedicated to transforming lives through wellness, and as a Membership Sales Manager, you will be at the forefront of this mission. Our vibrant work culture fosters collaboration and personal growth, with ample opportunities for professional development and a commitment to employee wellbeing, including generous leave, complimentary memberships, and access to financial support services. Join us in creating exceptional experiences for our members while enjoying unique perks and discounts across the Virgin family.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Sales Manager- Maternity Cover in Cheswick Green
✨Get Involved with Local Fitness Communities
Local gyms often have connections to temp roles before they even get advertised, so it’s worth joining fitness groups on social media or community boards. Attend local classes, workshops, or fitness events to network with people in the industry — you never know who might be looking for a personal trainer right on the spot!
✨Leverage Seasonal Demand
If you're seeking temporary work in fitness, think about the seasons! Many gyms ramp up hiring in the New Year or before summer when people want to get fit. Position yourself as a go-to trainer for these busy periods — make sure you're visible during these spike times!
✨Promote Your Skills on Social Media
Use platforms like Instagram to showcase your training style, client transformations, and fitness tips. Share engaging content like workout videos or testimonials from previous clients to grab the attention of potential employers. This not only builds your brand but also increases your chances of being contacted for upcoming temp roles.
✨Apply via Our Website
Don’t forget to check out Virgin Active's website for any temporary roles that might be available. Applying directly through our platform not only streamlines your application but shows us you’re genuinely interested in being part of our team!
We think you need these skills to ace Membership Sales Manager- Maternity Cover in Cheswick Green
Some tips for your application 🫡
Show Off Your Qualifications:When you’re applying for a fitness personal training role with Virgin Active, don’t hold back on showcasing your certifications! List any relevant training qualifications, like PT certifications or specialisations, right at the top of your CV. It’ll make it clear you’re the real deal, and that you know your stuff when it comes to fitness.
Share Your Experience – Even If It’s Temporary:Since this is a temporary role, focus on demonstrating how quickly you can adapt and deliver results. Highlight any previous personal training roles, even if short-term, and share specific client success stories to show what you can bring to the table at Virgin Active.
Inject Your Passion for Fitness:In your cover letter, let your enthusiasm shine through! Talk about why you love fitness and helping others achieve their goals. Sharing a bit about your personal fitness journey can make you stand out and show how invested you are in the field.
Be Ready to Discuss Your Approach:You might need to discuss your training philosophy or how you tailor programs to different clients. Prepare a brief overview of your methods, including any client assessments or progress tracking you’ve used. Bringing this up could give you an edge in your application to Virgin Active!
How to prepare for a job interview at Virgin Active
✨Show Off Your Fitness Knowledge
For a role in fitness personal training, brush up on your understanding of exercise science and nutrition. Be ready to discuss how you would approach creating tailored fitness plans for clients. They'll likely ask about your training philosophy, so have a few examples up your sleeve!
✨Demonstrate Your Coaching Skills
In a temporary role, showcasing your practical coaching skills is crucial. Expect to conduct a mock training session during the interview, so practice leading a session that clearly demonstrates how you motivate and guide clients towards their fitness goals.
✨Tailor Your Experience to Client Needs
While you're likely focusing on gaining experience with this temporary position, make sure to highlight your enthusiasm for helping others and your adaptability. Discuss how you've modified workouts for different client needs in the past—this shows you're not just about lifting weights, but also about caring for your clients' individual journeys.
✨Prepare Your Availability and Work Ethos
Since this is a temporary role, be clear about your availability. Employers want to know you can commit to their schedule, so come prepared with your potential working hours. Highlight your reliability and strong work ethic; temporary roles often depend on individuals who are ready to hit the ground running instantly.
