At a Glance
- Tasks: Elevate member experiences and meet sales targets in a vibrant club environment.
- Company: Join Virgin Active, a leader in wellness and leisure.
- Benefits: 30 days leave, complimentary membership, discounts, and financial support.
- Other info: Enjoy a dynamic workplace with opportunities for personal and professional growth.
- Why this job: Make a real impact on members' lives while growing your career.
- Qualifications: Customer service experience and strong communication skills preferred.
The predicted salary is between 24000 - 30000 £ per year.
Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service.
As a Sales Membership Consultant, you and your team are responsible for meeting the monthly membership goals for sales and growth, with a focus on data and revenue.
The Role- Acting as the point of contact for members, elevating their member experience at every touchpoint.
- Addressing member inquiries and upholding meticulous standards of administration and support.
- Creating a presence and a warm, inviting atmosphere throughout the club, from acting as Front of House to providing new Member visits.
- Taking ownership of your membership targets, striving for excellence in sales, retention, and growth every month.
- Ensuring that all activity targets are met to achieve our desired net growth.
- Tailoring membership offerings to meet individual needs and expand corporate memberships to prospects within the immediate locality of the club.
- Providing advice on all activities related to Exercise Experience and products offered by Virgin Active.
- Supporting the smooth operation of your club and consistently providing exceptional customer service to all.
- Taking on the responsibilities of the Duty Shift as needed, demonstrating flexibility and dedication to the needs of the business, leading by example in all aspects of club management.
- Previous experience of working in a customer centric, target driven role (desirable but not essential).
- Strong interpersonal skills that make you approachable to members, prospects, and colleagues alike.
- Good communication skills.
- 30 days (including bank holidays) annual leave – and we want you to take them.
- Access to The Peoples Pension, with our contributions at 3%.
- Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
- Discounts across Virgin Active – everything from guest passes to 50% off PT sessions.
- Join Virgin Family - communicate with your colleagues across Virgin Group, with many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2).
- 20% off food and drink at our KAUAI branches located in clubs.
- Access to Salary Finance for loans and savings plans, as well as personal finance expertise.
- BUPA employer assistance programme with 4 free counselling sessions.
- Complimentary corporate letting services with Dexters.
- Access to ePoints, offering online discounts to retailers.
- Discount on all Academy courses, trained by the very best instructors.
Membership Sales Consultant in Cheswick Green employer: Virgin Active
Virgin Active is an exceptional employer dedicated to enhancing lives through wellness, offering a vibrant work culture that prioritises team collaboration and personal growth. With generous benefits such as complimentary memberships, extensive annual leave, and access to mental health support, employees are empowered to thrive both personally and professionally. Joining Virgin Active means being part of a dynamic family that values excellence in service and fosters a warm, inviting atmosphere for all members.
StudySmarter Expert Advice🤫
We think this is how you could land Membership Sales Consultant in Cheswick Green
✨Show Your Expertise in the Gym
Get into your local fitness scene and start offering free workshops or training sessions. This not only showcases your skills but also gets your face out there. People love to connect with trainers who are active in their community!
✨Engage on Social Media
Use platforms like Instagram or TikTok to share workout tips, success stories, or transformations you’ve facilitated. Tagging your content with local fitness community hashtags can help you gain visibility and connect with potential clients or employers like Virgin Active.
✨Connect with Local Gyms and Fitness Studios
Visit local gyms or fitness studios and ask if they need trainers. Many places look for trainers based on word-of-mouth, so don't hesitate to introduce yourself. If Virgin Active is in your area, dropping by could be a golden opportunity!
✨Make Your Application Stand Out
When applying to places like Virgin Active, consider including a personal training portfolio showcasing client testimonials, fitness plans, and your own fitness journey. This adds a personal touch and helps you stand out in the ever-crowded fitness market!
We think you need these skills to ace Membership Sales Consultant in Cheswick Green
Some tips for your application 🫡
Demonstrate Your Knowledge of Trends:Stay ahead of the curve by mentioning any current fitness trends or methods you’ve incorporated into your training practice. If you've got experience in areas like HIIT, functional training or nutrition coaching, share that! It shows us you’re serious about your development and can adapt to meet client needs.
How to prepare for a job interview at Virgin Active
✨Showcase Your Knowledge of Fitness Trends
Make sure you're clued up on the latest fitness trends and methodologies. We should be ready to discuss how your training philosophy aligns with modern practices, or how you can implement new techniques that could benefit clients at Virgin Active.
✨Demonstrate Your Client Management Skills
Being a personal trainer isn’t just about knowing workouts; it’s also about how you manage and motivate clients. We should think of examples where you've developed personalised training plans or motivated clients to hit their goals, and how you can apply that at Virgin Active.
✨Prepare for Practical Scenarios
Expect to encounter practical scenarios in your interview, like demonstrating an exercise or discussing how you'd help a client overcome specific challenges. We should prepare for these by practicing key exercises and thinking through our coaching cues and support strategies.
✨Get to Know Virgin Active's Clientele
Since it's a full-time gig, understanding the specific clientele Virgin Active caters to is key. We should look into their target demographics and think about how our experience aligns with their needs, ensuring we can hit the ground running from day one.
