Duty Manager - Chelmsford

Duty Manager - Chelmsford

Chelmsford Full-Time 30000 - 40000 € / year (est.) No home office possible
Virgin Active

At a Glance

  • Tasks: Lead a vibrant team, ensuring smooth store operations and delivering top-notch customer service.
  • Company: Join KAUAI, part of the Virgin Active brand, passionate about health and nutrition.
  • Benefits: Enjoy 30 days annual leave, pension fund, and 50% discount on meals.
  • Other info: Complimentary Virgin Active membership and opportunities for personal growth.
  • Why this job: Be a leader in a health-focused environment and make a real difference in customers' lives.
  • Qualifications: Three years of experience, food hygiene certification, and espresso machine knowledge preferred.

The predicted salary is between 30000 - 40000 € per year.

KAUAI, part of the Virgin Active brand, is passionate about health and wellbeing and promises to deliver nothing but the very best in food and nutrition. We serve the best quality ingredients, bringing our customers real food that is, where possible, free of GMOs and has no additives, preservatives, artificial colourants, and flavourants. We make health and healthy eating habits accessible and exciting.

So what qualities does a Store Manager need to join KAUAI?

  • A friendly, calm and approachable nature with the ability to act quickly and effectively.
  • Excellent attention to detail – nothing gets by without you noticing!
  • Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately.
  • Confident in your own ability to act as a leader and an ambassador of the KAUAI brand.
  • Performs well under pressure in an organised manner.
  • Acting as a member of one team with one goal.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to:

  • Seeking dedicated, determined and driven individuals to manage the overall operations of the store, staff and ensure Operational Excellence.
  • Plans and prepares work schedules and assigns crew members to specific duties.
  • Ensures store staff are trained and competent in assigned areas implementing correct procedures to be followed.
  • Directs compliance of crew with established company policies and procedures.
  • Address gaps/concerns identified through store audit.
  • Maintains appropriate staffing levels.
  • Provides leadership, coaching, development and motivates crew members.
  • Is a people’s person with good customer service ability.
  • Timeously completes management tasks and checks.
  • Maintains appropriate stock levels through ordering, receiving and rotation processes.
  • Ensures correct portioning standards are followed for all products and services.
  • Performs regular stock-take procedures and readily addresses variances.
  • Executes sales promotion activities and directs crew members for merchandise displays.
  • Manages controllable cost against set budgets for the store.
  • Monitors expenditure of all costs within the store, ensuring all budgets adhered to.
  • Recruit and interview all General Crew and Cashiers in line with KAUAI recruitment processes and KAUAI ambassador criteria, and with assistance from HR.
  • Addressing complaints and resolving problems.

QUALIFICATION/EXPERIENCE

  • Three years related experience and/or training.
  • Espresso Machine knowledge handy.
  • Knowledge of food preparation.
  • Food Hygiene Certification.

OUR PERKS

  • 30 days annual leave.
  • Pension fund.
  • 50% discount on Kauai meals while on duty.
  • Complimentary Virgin Active membership for yourself.

Duty Manager - Chelmsford employer: Virgin Active

At KAUAI, part of the Virgin Active brand, we pride ourselves on fostering a vibrant work culture that prioritises health and wellbeing. As a Duty Manager in Chelmsford, you will enjoy generous benefits such as 30 days of annual leave, a pension fund, and a 50% discount on meals while on duty, alongside a complimentary Virgin Active membership. We are committed to your professional growth, offering opportunities for leadership development and a supportive team environment where your contributions truly matter.

Virgin Active

Contact Detail:

Virgin Active Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Duty Manager - Chelmsford

Tip Number 1

Get to know the KAUAI brand inside out! Familiarise yourself with their values around health and nutrition. When you walk into that interview, show us how passionate you are about real food and healthy eating habits.

Tip Number 2

Practice your leadership skills! Think of examples where you've successfully led a team or resolved conflicts. We want to see that you can keep calm under pressure and motivate others to achieve one common goal.

Tip Number 3

Be ready to talk about your attention to detail. Whether it’s managing stock levels or ensuring safety checks are done, we need to know you can spot the little things that make a big difference in store operations.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to get noticed. Plus, it shows us you’re serious about joining the KAUAI team and ready to dive into the world of health and wellbeing.

We think you need these skills to ace Duty Manager - Chelmsford

Leadership Skills
Customer Service Skills
Attention to Detail
Operational Excellence
Staff Training and Development
Time Management
Problem-Solving Skills

Some tips for your application 🫡

Show Your Passion for Health and Wellbeing:When writing your application, let us know why you're passionate about health and nutrition. Share any personal experiences or insights that connect you to KAUAI's mission of delivering the best in food and wellbeing.

Highlight Your Leadership Skills:As a Duty Manager, you'll need to lead a team effectively. Make sure to include examples of how you've successfully managed teams in the past, showcasing your ability to motivate and develop others.

Attention to Detail is Key:We love candidates who notice the little things! In your application, mention specific instances where your attention to detail made a difference, whether in previous jobs or projects.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the KAUAI family!

How to prepare for a job interview at Virgin Active

Know the KAUAI Brand

Before your interview, dive deep into KAUAI's mission and values. Understand their commitment to health and nutrition, and be ready to discuss how you can contribute to this ethos. Showing genuine passion for their approach will set you apart.

Demonstrate Leadership Skills

As a Duty Manager, you'll need to showcase your leadership abilities. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlight your ability to motivate others and maintain a positive work environment.

Attention to Detail is Key

KAUAI values precision, so be prepared to discuss how you ensure accuracy in your work. Whether it's managing stock levels or conducting safety checks, share specific instances where your attention to detail made a difference.

Prepare for Scenario Questions

Expect questions that assess how you'd handle real-life situations in the store. Think about challenges you might face, like staffing issues or customer complaints, and prepare structured responses that demonstrate your problem-solving skills and calmness under pressure.