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For Companies At a Glance
- Tasks: Keep our car park safe and secure while providing top-notch customer service.
- Company: Join Virgin Active, a leader in wellness and leisure experiences.
- Benefits: Enjoy 30 days annual leave, complimentary membership, and discounts across Virgin Group.
- Why this job: Be part of a passionate team dedicated to member satisfaction and safety.
- Qualifications: No specific qualifications required, just a positive attitude and commitment to service.
- Other info: Access to mental health support and financial advice, plus discounts on courses.
Virgin Active have long committed to inspiring both new and current members to live an active life through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Car Park Attendants to join our Club teams, to ensure all facilities are clean and in an excellent manner for our members to enjoy!
The Car park attendants are responsible for keeping our car parks safe and customer cars secure.
The Role
- Ensuring the car park is presented to a pre-determined standard at all times.
- Providing a supportive customer service role, providing personal attention and care to all our customers and guests.
- Providing excellent customer service
- Create a secure presence in the car park at all times
- Being passionate about keeping yourself, other colleagues, our customers, and the club safe at all times.
- Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club.
Our Perks
- 30 days (including bank holidays) annual leave – and we want you take them
- Access to The Peoples Pension, with our contributions at 3%
- Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
- We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.
- You will join Virgin Family – where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2)
- Maintaining a healthy diet while at work can be hard, so we offer all our team members 20% off food and drink at our KAUAI branches located in clubs.
- Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
- Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.
- We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.
- Access to ePoints, offering loads of online discounts to retailers.
- Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.
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Car Park Attendant (Chiswick Riverside club) employer: Virgin Active
Contact Detail:
Virgin Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Car Park Attendant (Chiswick Riverside club)
✨Tip Number 1
Familiarise yourself with Virgin Active's values and brand standards. Understanding their commitment to wellness and customer service will help you align your approach during the interview, showcasing that you're a perfect fit for their team.
✨Tip Number 2
Demonstrate your customer service skills by preparing examples of how you've provided excellent service in previous roles. Highlighting your ability to create a welcoming environment will resonate well with the hiring team.
✨Tip Number 3
Show your passion for safety and cleanliness in your discussions. Since the role involves maintaining a secure and tidy car park, expressing your dedication to these aspects will make you stand out as a responsible candidate.
✨Tip Number 4
Research the Chiswick Riverside club specifically. Knowing about the facilities and any recent news or events can help you engage in meaningful conversations during your interview, demonstrating your genuine interest in the position.
We think you need these skills to ace Car Park Attendant (Chiswick Riverside club)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Car Park Attendant. Highlight your relevant experience in customer service and safety management.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with Virgin Active's values. Emphasise any previous roles where you provided excellent customer service or maintained safety standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for wellness and customer service. Mention why you want to work for Virgin Active specifically and how you can contribute to their team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which is crucial for this role.
How to prepare for a job interview at Virgin Active
✨Show Your Customer Service Skills
As a Car Park Attendant, you'll be the first point of contact for customers. Make sure to highlight any previous experience in customer service during your interview. Share specific examples of how you've gone above and beyond to assist customers.
✨Demonstrate Your Commitment to Safety
Safety is paramount in this role. Be prepared to discuss how you prioritise safety in your work environment. You might want to mention any relevant training or certifications that showcase your dedication to maintaining a secure atmosphere.
✨Emphasise Teamwork and Accountability
The role requires working closely with colleagues and taking responsibility during shifts. Talk about your ability to work as part of a team and provide examples of how you've handled accountability in past roles.
✨Align with Virgin Active Values
Familiarise yourself with Virgin Active's values and mission. During the interview, express how your personal values align with theirs, particularly regarding wellness and customer care. This will show your genuine interest in being part of their team.
