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- Tasks: Lead store operations, manage staff, and ensure top-notch customer service.
- Company: Join KAUAI, a vibrant brand focused on fresh food and great experiences.
- Benefits: Enjoy 30 days annual leave, pension fund, and 50% discount on meals.
- Why this job: Be a leader in a dynamic environment and make a real impact on your team.
- Qualifications: 3 years of experience in management and a passion for customer service.
- Other info: Perfect for those who thrive under pressure and love working with people.
The predicted salary is between 30000 - 42000 £ per year.
Seeking dedicated, determined and driven individuals to manage the overall operations of the store, staff and ensure Operational Excellence. Plans and prepares work schedules and assigns crew members to specific duties. Ensures store staff are trained and competent in assigned areas implementing correct procedures to be followed. Directs compliance of crew with established company policies and procedures. Addresses gaps/concerns identified through store audit. Maintains appropriate staffing levels.
Provides leadership, coaching, development and motivates crew members. Is a people's person with good customer service ability. Timeously completes management tasks and checks. Maintains appropriate stock levels through ordering, receiving and rotation processes. Ensures correct portioning standards are followed for all products and services. Performs regular stock-take procedures and readily addresses variances.
Executes sales promotion activities and directs crew members for merchandise displays. Manages controllable cost against set budgets for the store. Monitors expenditure of all costs within the store, ensuring all budgets are adhered to. Recruit and interview all General Crew and Cashiers in line with KAUAI recruitment processes and KAUAI ambassador criteria, and with assistance from HR. Addresses complaints and resolves problems.
A friendly, calm and approachable nature with the ability to act quickly and effectively. Excellent attention to detail – nothing gets by without you noticing! Consistently acts in a safe manner, knowing the importance of completing safety checks and recording them accurately. Confident in your own ability to act as a leader and an ambassador of the KAUAI brand. Performs well under pressure in an organised manner. Acting as a member of one team with one goal, with three years related experience and/or training. Espresso Machine knowledge handy. Knowledge of food preparation. Food Hygiene Certification.
30 days annual leave. Pension fund. 50% discount on Kauai meals while on duty.
Store Manager - Brentwood employer: Virgin Active
Contact Detail:
Virgin Active Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager - Brentwood
✨Tip Number 1
Get to know the company culture before your interview. Check out KAUAI's social media and website to see what they're all about. This will help you connect with the team and show you're genuinely interested in being part of their crew.
✨Tip Number 2
Practice your leadership skills! Think of examples where you've motivated a team or resolved conflicts. Being a people’s person is key for this role, so be ready to share how you can bring that vibe to the store.
✨Tip Number 3
Prepare some questions to ask during your interview. This shows you're engaged and serious about the position. Ask about their training processes or how they handle customer complaints – it’ll make you stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Store Manager - Brentwood
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated and developed teams in the past, so share specific examples that showcase your ability to lead and inspire.
Be Detail-Oriented: Attention to detail is key for this role! In your application, mention any experiences where your keen eye for detail made a difference, whether it was in stock management or ensuring compliance with procedures. We love candidates who can spot the little things!
Customer Service is Key: Since this role involves a lot of interaction with customers, don’t forget to emphasise your customer service skills. Share stories that demonstrate your friendly and approachable nature, and how you’ve handled customer complaints effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Virgin Active
✨Know the Store Inside Out
Before your interview, make sure you research the store's operations and values. Familiarise yourself with KAUAI's menu, customer service standards, and any recent promotions. This will show your dedication and help you answer questions more confidently.
✨Showcase Your Leadership Skills
As a Store Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated staff or resolved conflicts in previous roles. Highlight your coaching abilities and how you've developed team members to ensure operational excellence.
✨Demonstrate Attention to Detail
Given the importance of stock management and compliance with procedures, be ready to discuss how you maintain high standards in your work. Share specific instances where your attention to detail made a difference, whether in stock-taking or ensuring food hygiene.
✨Be a People Person
Customer service is key in this role, so prepare to discuss your approach to handling customer complaints and creating a welcoming environment. Think of examples where you've turned a negative experience into a positive one, showcasing your calm and friendly nature.
