Virgin Active is seeking an Experience & Operations Manager to lead the club’s day-to-day operations, champion hospitality, and deliver exceptional member experiences. You’ll guide and develop teams, ensure health, safety and compliance, and use member insights and commercial data to drive engagement.
You will recruit and coach staff, manage budgets and supplier relationships, collaborate with the General Manager to achieve objectives, and step in as Duty Manager when required.
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Experience & Operations Leader — Elevate Member Experience employer: Virgin Active Limited
Virgin Active is an exceptional employer dedicated to enhancing lives through wellness, offering a vibrant work culture that prioritises team development and member satisfaction. As an Operations Manager, you will lead a passionate team in a dynamic environment, benefiting from generous perks such as complimentary memberships, extensive annual leave, and access to exclusive discounts across the Virgin family. With a strong focus on employee growth and operational excellence, Virgin Active provides a fulfilling career path for those committed to delivering outstanding experiences.
