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- Tasks: Lead a passionate team to deliver top-notch health food and customer service.
- Company: Join KAUAI, part of the Virgin Active brand, focused on health and wellbeing.
- Benefits: Enjoy 28 days leave, pension fund, and 50% discount on meals.
- Why this job: Be part of a vibrant team making healthy eating exciting and accessible.
- Qualifications: Experience in customer service and a positive, team-oriented attitude.
- Other info: Get a complimentary Virgin Active membership and grow your career with us.
The predicted salary is between 24000 - 36000 ÂŁ per year.
KAUAI, part of the Virgin Active brand. At KAUAI we are passionate about health and wellbeing and we promise to deliver nothing but the very best in food and nutrition. Serving the best quality ingredients means we bring to our customers real food that is, where possible, free of GMO's and has no additives, preservatives, artificial colourants and flavourants. We make health and healthy eating habits accessible and exciting.
So what qualities does a Team Member need to join KAUAI?
- A friendly, calm and approachable nature with the ability to act quickly and effectively
- Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service
- Excellent attention to detail - nothing gets by without you noticing!
- Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately
- Confident in your own ability to keep customer satisfaction at a high
- Acting as a member of one team with one goal
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but are not limited to:
- Enthusiastic, dedicated, and driven individuals to ensure customer excellence through good service.
- Good ability to carry out instructions from management.
- Ensure all food safety controls are maintained and checklists
- Prepare orders for smoothies and juices, coffee and food.
- A customer-oriented positive attitude, good customer service is essential.
- Work timeously in various positions.
- Assist management and other crew members in working together as a team
- Ensure high personal hygiene standards are followed at all times
- Practise “Clean as You Go” at all times and ensure consistently high hygiene standards in the store.
- Assist in training up new recruits as per the brand standards and requirements.
- Ensure continuous awareness of all promotions, product standards and specifications.
EXPERIENCE: Six months to one year related experience and/or training. Espresso Machine knowledge is handy.
OUR PERKS: Leave - 28 days, Pension fund, 50% discount on Kauai meals while on duty, Complimentary Virgin Active membership for yourself.
Team Leader employer: Virgin Active (Corporate Account)
Contact Detail:
Virgin Active (Corporate Account) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know KAUAI and its values! Before your interview, dive into their mission of promoting health and wellbeing. Show us that you’re not just another candidate but someone who genuinely resonates with their passion for real food and customer excellence.
✨Tip Number 2
Practice your customer service skills! Since KAUAI is all about delivering top-notch service, think of examples from your past experiences where you went above and beyond for a customer. We want to hear how you can bring that enthusiasm to the team!
✨Tip Number 3
Be ready to demonstrate teamwork! KAUAI values collaboration, so come prepared with stories that highlight your ability to work well with others. Whether it’s training new recruits or working alongside management, show us you’re a team player.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the KAUAI family. Let’s get you on board!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Show Your Passion for Health and Wellbeing: When you're writing your application, let your enthusiasm for health and nutrition shine through. We want to see that you share our passion for delivering the best quality ingredients and making healthy eating exciting!
Highlight Your Customer Service Skills: Make sure to emphasise your experience in providing excellent customer service. We’re all about customer excellence at KAUAI, so share examples of how you've gone above and beyond to keep customers happy.
Attention to Detail is Key: We love candidates who notice the little things! In your application, mention any experiences where your attention to detail made a difference, whether it’s in food safety or ensuring high hygiene standards.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Virgin Active (Corporate Account)
✨Know Your Stuff
Before the interview, make sure you understand KAUAI's mission and values. Familiarise yourself with their menu and the importance of health and nutrition. This will show your enthusiasm and dedication to the brand.
✨Show Off Your Team Spirit
As a Team Leader, you'll need to demonstrate your ability to work well in a team. Prepare examples from your past experiences where you successfully collaborated with others or led a team to achieve a common goal.
✨Customer Service is Key
Be ready to discuss how you handle customer interactions. Think of specific instances where you provided excellent service or resolved a customer issue. Highlight your friendly and approachable nature!
✨Attention to Detail Matters
Since KAUAI values high standards, be prepared to talk about how you ensure quality and safety in your work. Share examples of how you've maintained hygiene standards or followed safety protocols in previous roles.