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- Tasks: Supervise pool areas, ensure safety, and maintain cleanliness while providing excellent customer service.
- Company: Join Virgin Active, a leader in wellness dedicated to enhancing lives through leisure and relaxation.
- Benefits: Enjoy 30 days annual leave, complimentary gym membership, and discounts across Virgin Group.
- Why this job: Be part of a vibrant team, gain valuable skills, and make a positive impact on members' lives.
- Qualifications: No prior lifeguard qualification needed; training provided for a Level 2 Award in Pool Lifeguarding.
- Other info: Access to mental health support, financial advice, and discounts on courses and retail.
The predicted salary is between 20000 - 30000 £ per year.
Virgin Active are committed to changing people\’s lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Lifeguards to join our Club teams, to ensure our members an use our pools and spa areas safely at all times.
As a Lifeguard your passion for swimming and love of great customer service will shine through when supervising our members in the pool, as well as supporting the Operations team in keeping our clubs clean and tidy.
The Role:
-Incorporating a friendly, calm and approachable nature with the ability to act quickly and effectively at all times.
-Ensuring the upmost safety of our members in the pool and spa areas, taking responsibility for your own personal safety and that of others.
-Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately.
-Monitoring water chemical water levels and cleaning the water when appropriate.
-Maintaining the cleanliness of all areas and adhere to the high standards of Virgin Active .
-Responsibility for compliance with all mandatory training and health and safety.
-Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club.
Qualifications
-You do not currently hold a lifeguard qualification? No problem – we\’ll provide you with training and you\’ll receive a Level 2 Award in Pool Lifeguarding over the course of 5 days.
Our Perks
-30 days (including bank holidays) annual leave – and we want you take them
-Access to The Peoples Pension, with our contributions at 3%
-Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
-We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.
-You will join Virgin Family – where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) –
-Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
-Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.
-We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.
-Access to ePoints, offering loads of online discounts to retailers.
-Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.
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Qualified Lifeguard and Non(Training Provided) employer: Virgin Active (Corporate Account)
Contact Detail:
Virgin Active (Corporate Account) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Qualified Lifeguard and Non(Training Provided)
✨Tip Number 1
Familiarise yourself with Virgin Active's values and brand standards. Understanding their commitment to wellness and customer service will help you align your approach during interviews and discussions, showcasing that you're a perfect fit for their team.
✨Tip Number 2
Highlight any previous experience in customer service or roles that required quick decision-making. Even if you haven't worked as a lifeguard before, demonstrating your ability to handle situations calmly and effectively can set you apart from other candidates.
✨Tip Number 3
Engage with current employees on social media platforms like LinkedIn. This can provide you with insights into the company culture and expectations, plus it shows your genuine interest in becoming part of the Virgin Active family.
✨Tip Number 4
Prepare to discuss safety protocols and your understanding of health and safety regulations. Even though training is provided, showing that you have a proactive attitude towards safety can impress hiring managers and demonstrate your readiness for the role.
We think you need these skills to ace Qualified Lifeguard and Non(Training Provided)
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the key responsibilities and qualifications required for the Lifeguard position. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: Even if you don't have a lifeguard qualification yet, emphasise any experience you have in customer service, swimming, or safety roles. Mention any relevant skills that align with Virgin Active's values and the responsibilities of the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for swimming and customer service. Explain why you want to work at Virgin Active and how you can contribute to their mission of enhancing wellness for their members.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a role in a customer-focused environment.
How to prepare for a job interview at Virgin Active (Corporate Account)
✨Show Your Passion for Swimming
Make sure to express your love for swimming during the interview. Talk about your experiences in the water and how they have shaped your understanding of safety and enjoyment in aquatic environments.
✨Emphasise Customer Service Skills
Since this role involves interacting with members, highlight any previous customer service experience you have. Share examples of how you've handled difficult situations or ensured a positive experience for customers.
✨Demonstrate Safety Awareness
Be prepared to discuss the importance of safety in a pool environment. You might want to mention any relevant training or certifications, even if you haven't completed a lifeguard qualification yet.
✨Familiarise Yourself with Virgin Active Values
Research Virgin Active's values and mission. During the interview, align your answers with their commitment to wellness and high standards, showing that you understand and can embody their brand ethos.