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- Tasks: Elevate member experiences and meet sales targets in a vibrant club environment.
- Company: Join Virgin Active, a leader in wellness and leisure.
- Benefits: 30 days annual leave, complimentary membership, and discounts across Virgin Group.
- Why this job: Make a real impact on members' lives while growing your career in a fun atmosphere.
- Qualifications: Strong interpersonal skills and a passion for customer service.
- Other info: Flexible roles with excellent growth opportunities and a supportive team culture.
The predicted salary is between 30000 - 42000 £ per year.
Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service.
As a Sales Membership Consultant, you alongside your team are responsible for meeting the monthly membership goals for sales and growth, with a focus on data and revenue.
The Role
- Acting as the point of contact for members, elevating their member experience at every touchpoint.
- Addressing member inquiries and uphold meticulous standards of administration and support.
- Creating a presence and a warm, inviting atmosphere throughout the club, from acting as Front of House, to providing new Member visits.
- Taking ownership of your membership targets, striving for excellence in sales, retention, and growth every month.
- Ensuring that all activity targets are met to achieve our desired net growth.
- Tailoring membership offerings to meet individual needs and expand corporate memberships to prospects within the immediate locality of the club.
- Providing advice on all activities related to Exercise Experience and products offered by Virgin Active.
- Supporting the smooth operation of your club and consistently provide exceptional customer service to all.
- Taking on the responsibilities of the Duty Shift as needed, demonstrating flexibility and dedication to the needs of the business, leading by example in all aspects of club management.
Experience
- Previous experience of working in a customer centric, target driven role (desirable but not essential).
- Strong interpersonal skills that make you approachable to members, prospects, and colleagues alike.
- Good communication skills.
Our Perks
- 30 days (including bank holidays) annual leave - and we want you to take them.
- Access to The Peoples Pension, with our contributions at 3%.
- Complimentary Virgin Active membership for you and a buddy.
- Discounts across Virgin Active - everything from guest passes to 50% off PT sessions.
- Join Virgin Family - communicate with colleagues across Virgin Group, with many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2).
- 20% off food and drink at our KAUAI branches located in clubs.
- Access to Salary Finance for loans and savings plans.
- BUPA employer assistance programme with 4 free counselling sessions.
- Complimentary corporate letting services through Dexters.
- Access to ePoints, offering online discounts to retailers.
- Discount on all Academy courses, trained by the very best instructors.
Sales Membership Consultant in Manchester employer: Virgin Active (Corporate Account)
Contact Detail:
Virgin Active (Corporate Account) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Membership Consultant in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Virgin Active's values and mission. This way, you can show how your personal values align with theirs, making you a perfect fit for the Sales Membership Consultant role.
✨Tip Number 2
Practice your pitch! You’ll want to highlight your customer service skills and any sales experience you have. Think of specific examples where you’ve gone above and beyond for customers – this will help you stand out during the interview.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the interview process and what it’s really like to work at Virgin Active. Plus, it shows your genuine interest in the company!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Sales Membership Consultant in Manchester
Some tips for your application 🫡
Show Your Passion for Wellness: When you're writing your application, let your enthusiasm for wellness shine through! We want to see how you connect with our mission of changing lives for the better. Share any personal experiences or insights that highlight your commitment to health and fitness.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Sales Membership Consultant. Highlight your customer service skills and any relevant experience in sales or target-driven environments. We love seeing how you can meet our membership goals!
Be Personable and Approachable: Since this role is all about connecting with members and prospects, use a friendly tone in your application. Show us your strong interpersonal skills and how you can create a warm atmosphere. Remember, we’re looking for someone who can elevate the member experience!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system. Plus, it shows you’re serious about joining the Virgin Active family!
How to prepare for a job interview at Virgin Active (Corporate Account)
✨Know Your Stuff
Before the interview, make sure you understand Virgin Active's values and how they relate to wellness. Familiarise yourself with their services and membership offerings so you can speak confidently about how you would enhance the member experience.
✨Showcase Your Sales Skills
Prepare examples of your past sales achievements or customer service experiences. Think about how you met targets in previous roles and be ready to discuss specific strategies you used to drive sales and retain customers.
✨Be Personable and Approachable
As a Sales Membership Consultant, strong interpersonal skills are key. Practice your communication skills and think about how you can create a warm, inviting atmosphere during the interview. Remember, it’s all about making connections!
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in Virgin Active and helps you assess if it’s the right fit for you. Consider asking about team dynamics or how success is measured in the role.
