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- Tasks: Supervise pool safety and maintain cleanliness while providing excellent customer service.
- Company: Join Virgin Active, a leader in wellness and leisure experiences.
- Benefits: 30 days annual leave, complimentary membership, and discounts across Virgin Group.
- Why this job: Make a difference in people's lives while enjoying a fun and active environment.
- Qualifications: Must hold a current Lifeguard qualification.
- Other info: Great opportunities for personal growth and development within a supportive team.
Virgin Active are committed to changing people\’s lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service. So we take value in recruiting only the very best Lifeguards to join our Club teams, to ensure our members an use our pools and spa areas safely at all times.
As a Lifeguard your passion for swimming and love of great customer service will shine through when supervising our members in the pool, as well as supporting the Operations team in keeping our clubs clean and tidy.
The Role:
- Incorporating a friendly, calm and approachable nature with the ability to act quickly and effectively at all times.
- Ensuring the upmost safety of our members in the pool and spa areas, taking responsibility for your own personal safety and that of others.
- Consistently acting in a safe manner, knowing the importance of completing safety checks and recording them accurately.
- Monitoring water chemical water levels and cleaning the water when appropriate.
- Maintaining the cleanliness of all areas and adhere to the high standards of Virgin Active .
- Responsibility for compliance with all mandatory training and health and safety.
- Fulfilling Duty Shifts when required, therefore having responsibility and accountability during the shift, controlling staffing and facility issues throughout the club.
Qualifications
- You have a current Lifeguard qualification and be fully registered, with either a IQL National Pool Qualification (RLSS), HABC Level 2 Award in Pool Lifeguarding (RQF) or STA Professional Award for Pool Lifeguard (RQF) qualification.
Our Perks
- 30 days (including bank holidays) annual leave – and we want you take them
- Access to The Peoples Pension, with our contributions at 3%
- Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
- We want you to love Virgin Active like we do, so you get discounts across Virgin active – everything from guest passes to 50% off PT sessions.
- You will join Virgin Family – where not only can you communicate with your colleagues across Virgin Group, but also many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2) –
- Managing finances can be difficult, so we offer access to Salary Finance. They can support you with loans and savings plans, as well as help you become a personal finance expert.
- Mental health is a cornerstone of wellbeing. Our BUPA employer assistance programme is there when you need a helping hand with 4 free counselling sessions.
- We know finding a new home to rent can be stressful. We partner with Dexters who offer complimentary corporate letting services – meaning no tenant charges.
- Access to ePoints, offering loads of online discounts to retailers.
- Always wanted to take that yoga course? Well VA offer discount on all their Academy courses, trained by the very best instructors.
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Lifeguard employer: Virgin Active (Corporate Account)
Contact Detail:
Virgin Active (Corporate Account) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifeguard
✨Tip Number 1
Get to know the Virgin Active vibe! Before your interview, spend some time in the club if you can. Familiarise yourself with the atmosphere and the team. This way, you can show off your passion for their values and how you fit right in!
✨Tip Number 2
Practice your lifeguard skills! Be ready to discuss your experiences and how you've handled situations in the past. Think of examples where you’ve ensured safety or provided excellent customer service – these stories will make you stand out!
✨Tip Number 3
Don’t just sit back after applying! Follow up on your application through our website. A quick email or call shows your enthusiasm and commitment to joining the Virgin Active family. It’s a great way to keep your name fresh in their minds!
✨Tip Number 4
Be yourself during the interview! Virgin Active values a friendly and approachable nature, so let your personality shine through. Show them that you’re not just a lifeguard, but someone who genuinely cares about the wellbeing of their members.
We think you need these skills to ace Lifeguard
Some tips for your application 🫡
Show Your Passion: Let your love for swimming and customer service shine through in your application. We want to see how your enthusiasm aligns with our mission to create a unique leisure experience for our members.
Highlight Your Qualifications: Make sure to clearly mention your current Lifeguard qualification and any relevant training. We need to know you’re fully registered and ready to keep our pools safe!
Be Personable: Incorporate a friendly tone in your written application. We value a calm and approachable nature, so let that personality come through in your words!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Virgin Active.
How to prepare for a job interview at Virgin Active (Corporate Account)
✨Know Your Lifeguard Skills
Make sure you brush up on your lifeguarding skills and qualifications before the interview. Be ready to discuss your experience with water safety, monitoring chemical levels, and any emergency situations you've handled. This shows that you're not just qualified, but also passionate about keeping people safe.
✨Show Off Your Customer Service Skills
Virgin Active values great customer service, so think of examples where you've gone above and beyond for customers. Whether it’s a time you helped someone feel more comfortable in the pool or resolved an issue, sharing these stories will highlight your friendly and approachable nature.
✨Understand Virgin Active's Values
Familiarise yourself with Virgin Active's mission and values. During the interview, relate your personal values to theirs, especially around wellness and community. This connection can make you stand out as a candidate who truly aligns with their brand standards.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about team dynamics, training opportunities, or how they ensure safety in the club. This shows your genuine interest in the role and helps you assess if it's the right fit for you.