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- Tasks: Elevate member experiences and meet sales targets in a vibrant club environment.
- Company: Join Virgin Active, a leader in wellness and leisure.
- Benefits: 30 days annual leave, free membership, discounts, and mental health support.
- Why this job: Make a real impact on members' lives while growing your career in wellness.
- Qualifications: Strong interpersonal skills and a passion for customer service.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Virgin Active are committed to changing people's lives for the better through wellness. Our team are dedicated to delivering a unique leisure and relaxation experience throughout all our clubs. All our team members pride themselves on incorporating Virgin Active values and ensuring the highest Brand Standards into their work, so our members can experience the finest facilities and service.
As a Sales Membership Consultant, you alongside your team are responsible for meeting the monthly membership goals for sales and growth, with a focus on data and revenue.
The Role- Acting as the point of contact for members, elevating their member experience at every touchpoint.
- Addressing member inquiries and uphold meticulous standards of administration and support.
- Creating a presence and a warm, inviting atmosphere throughout the club, from acting as Front of House, to providing new Member visits.
- Taking ownership of your membership targets, striving for excellence in sales, retention, and growth every month.
- Ensuring that all activity targets are met to achieve our desired net growth.
- Tailoring membership offerings to meet individual needs and expand corporate memberships to prospects within the immediate locality of the club.
- Providing advice on all activities related to Exercise Experience and products offered by Virgin Active.
- Supporting the smooth operation of your club and consistently provide exceptional customer service to all.
- Taking on the responsibilities of the Duty Shift as needed, demonstrating flexibility and dedication to the needs of the business, leading by example in all aspects of club management.
- Previous experience of working in a customer centric, target driven role (desirable but not essential).
- Strong interpersonal skills that make you approachable to members, prospects, and colleagues alike.
- Good communication skills.
- 30 days (including bank holidays) annual leave - and we want you to take them.
- Access to The Peoples Pension, with our contributions at 3%.
- Complimentary Virgin Active membership for you and a buddy. You can also get free membership for your children too, ability to take advantage of our Club V.
- Discounts across Virgin Active - everything from guest passes to 50% off PT sessions.
- Join Virgin Family - communicate with colleagues across Virgin Group, with many discounts (including Virgin Atlantic, Virgin Holidays and Virgin Media/O2).
- 20% off food and drink at our KAUAI branches located in clubs.
- Access to Salary Finance for loans and savings plans.
- BUPA employer assistance programme with 4 free counselling sessions.
- Complimentary corporate letting services with Dexters.
- Access to ePoints, offering online discounts to retailers.
- Discount on all Academy courses, trained by the very best instructors.
Sales Membership Consultant in Brighton employer: Virgin Active (Corporate Account)
Contact Detail:
Virgin Active (Corporate Account) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Membership Consultant in Brighton
✨Tip Number 1
Get to know the company culture! Before your interview, dive into Virgin Active's values and mission. This way, you can show how your personal values align with theirs, making you a perfect fit for the Sales Membership Consultant role.
✨Tip Number 2
Practice your pitch! You’ll want to be able to confidently explain how your skills can help meet those monthly membership goals. Think about specific examples from your past experiences that highlight your sales and customer service abilities.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips on what it’s really like to work at Virgin Active and might even give you a heads-up on any upcoming opportunities.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and take the initiative to engage with us directly.
We think you need these skills to ace Sales Membership Consultant in Brighton
Some tips for your application 🫡
Show Your Passion for Wellness: When you're writing your application, let your enthusiasm for wellness shine through! We want to see how you connect with Virgin Active's mission to change lives for the better. Share any personal experiences or insights that highlight your commitment to health and fitness.
Tailor Your Application: Make sure to customise your application to reflect the specific role of Sales Membership Consultant. Highlight your customer service skills and any relevant experience in sales or target-driven environments. We love seeing how you can meet our membership goals!
Be Personable and Approachable: Since this role is all about connecting with members and prospects, use a friendly tone in your application. Show us your strong interpersonal skills by sharing examples of how you've built relationships in previous roles. We want to know how you can create that warm atmosphere at our clubs!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and get you into our system. Plus, it shows you're keen on joining the Virgin Active family right from the start!
How to prepare for a job interview at Virgin Active (Corporate Account)
✨Know the Virgin Active Values
Before your interview, take some time to familiarise yourself with Virgin Active's core values. Understanding what they stand for will help you align your answers with their mission of enhancing wellness and providing exceptional service.
✨Showcase Your Sales Skills
Be prepared to discuss your previous experiences in sales or customer service. Highlight specific examples where you met targets or improved customer satisfaction. This will demonstrate your ability to contribute to their membership goals.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the club culture, team dynamics, and how success is measured. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
✨Create a Welcoming Presence
Since the role involves creating a warm atmosphere, practice your greeting and body language. A friendly smile and open posture can make a great first impression, reflecting the inviting environment Virgin Active aims to provide.
