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- Tasks: Lead and manage a dynamic content team to produce engaging short-form videos.
- Company: Join Viral Growth, a fast-paced content agency focused on impactful creator-led content.
- Benefits: Competitive salary, creative environment, and opportunities for professional growth.
- Other info: Be part of a growing team that values creativity and operational excellence.
- Why this job: Make a real impact in the creator economy while leading innovative content production.
- Qualifications: Proven experience in short-form video production and team leadership.
The predicted salary is between 80000 - 100000 £ per year.
Viral Growth is a content agency specialising in short-form video for founders and creators. We help our clients build audiences, grow influence, and drive real business outcomes through content that actually performs. Our model is built around founder-led, talking-head content - not polished brand campaigns.
We are growing fast, and we need a Director of Content Operations to lead the team and the systems that deliver results for our clients at scale.
The Role
You will own the full production operation at Viral Growth - the people, the processes, and the output quality. You are the person who ensures that every client's content pipeline runs smoothly, that the team is performing at a high level, and that our delivery scales without breaking. This is a senior leadership role. You will manage editors, coordinators, and strategists across multiple client accounts, and you will be responsible for building the internal infrastructure that lets us grow without sacrificing quality or speed.
What We’re Looking For
You have a demonstrable track record of driving high viewership short-form video content - specifically in founder-led or talking-head formats. You understand what makes this content category work, and you have been directly involved in producing it at volume. Experience with corporate or brand video production alone won’t be sufficient for this role.
You have also led teams and built departments. You know how to hire well, manage performance, develop talent, and put operational systems in place that outlast you. You think in workflows, not just tasks.
Key Responsibilities
- Lead and manage the Viral Growth content team across all client accounts
- Own the end-to-end production pipeline from intake to delivery
- Design and maintain SOPs, quality standards, and internal tooling
- Oversee resource allocation, capacity planning, and team growth
- Work closely with client-facing leads to ensure delivery meets expectations
- Report on team performance and feed operational insights into company strategy
You’ll Be a Strong Fit If You:
- Can point to specific short-form video content you’ve been directly responsible for - with viewership data to back it up
- Have managed a content or media team of at least four to six people
- Have experience in a creator economy, digital media, or content agency environment
- Are comfortable running a department operationally without needing heavy oversight
- Understand the difference between founder-led content and traditional brand content - and have built pipelines for the former
To Apply
Send a short introduction, links to content you’ve played a direct role in producing (with context on your specific contribution), and a brief overview of a team or operational system you’ve built that you’re proud of. Applications without portfolio examples will not be reviewed.
Director of Content Operations in London employer: Viralgrowth
Contact Detail:
Viralgrowth Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Content Operations in London
✨Tip Number 1
Get your networking game on! Reach out to people in the industry, especially those who work at Viral Growth or similar agencies. A friendly chat can open doors and give you insights that might just set you apart from other candidates.
✨Tip Number 2
Show off your skills! When you get the chance to meet with potential employers, bring examples of your best short-form video content. Make sure to highlight your specific contributions and the impact they had on viewership – numbers speak volumes!
✨Tip Number 3
Be ready to talk about your leadership style. Prepare some stories about how you've built teams and improved processes in the past. We want to see how you think in workflows and how you’ve managed to keep quality high while scaling operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and contributing to the exciting work we do at Viral Growth.
We think you need these skills to ace Director of Content Operations in London
Some tips for your application 🫡
Showcase Your Experience: Make sure to highlight your specific experience with short-form video content, especially in founder-led formats. We want to see the viewership data that backs up your success, so don’t hold back on those numbers!
Be Personal and Direct: When you write your introduction, keep it personal and direct. We love a bit of personality, so let us know who you are and why you're excited about this role at Viral Growth.
Link It Up: Don’t forget to include links to the content you've produced! Make it easy for us to see your work and understand your contributions. Context is key, so give us a brief overview of your role in each piece.
Highlight Your Team Leadership: Since this is a senior role, we want to hear about your experience managing teams. Share details about the operational systems you've built and how you've developed talent within your team. This will show us you’re ready to lead at Viral Growth!
How to prepare for a job interview at Viralgrowth
✨Know Your Content Inside Out
Before the interview, make sure you can discuss specific short-form video content you've produced. Bring data to back up your claims about viewership and engagement. This shows you understand what works in the founder-led space.
✨Showcase Your Leadership Skills
Be ready to talk about your experience managing teams. Highlight how you've built departments, hired talent, and implemented operational systems. Use examples that demonstrate your ability to lead without needing constant oversight.
✨Understand the Production Pipeline
Familiarise yourself with the end-to-end production process. Be prepared to discuss how you would design and maintain SOPs and quality standards. This will show that you can ensure smooth operations and high-quality output.
✨Align with Their Vision
Research Viral Growth and their approach to content. Understand the difference between founder-led content and traditional brand campaigns. Be ready to explain how your vision aligns with theirs and how you can contribute to their growth.