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- Tasks: Lead client strategies and drive revenue growth in influencer marketing.
- Company: Viral Nation, a leader in social-first ecosystems for brands.
- Benefits: Creative environment, career growth, and collaborative culture.
- Why this job: Join a dynamic team pushing boundaries in influencer marketing.
- Qualifications: 8+ years in social or influencer marketing with strong leadership skills.
- Other info: Opportunity to work with influential clients and develop innovative solutions.
The predicted salary is between 43200 - 72000 £ per year.
At Viral Nation, we specialize in building social-first ecosystems for brands to connect with the modern consumer journey. Our integrated solutions align strategy, talent, media, and technology with culturally relevant creativity to scale the world’s fastest-growing digital brands. Viral Nation offers a fluid, creative, and growth-oriented environment that will support your ambitions to apply your talents in an open, collaborative, and fast-paced culture.
As a highly accomplished leader in client and people management, you possess an unparalleled track record of effortlessly maneuvering diverse client organizational structures and verticals. Your unwavering expertise has earned the trust of both internal and external stakeholders, who rely on your ability to deliver integrated solutions that surpass expectations, across a wide range of accounts.
With 8+ years of experience in the social, influencer and/or agency world, you have forged powerful relationships with influential clients, cementing yourself as their most trusted partner and advisor. Your strategic acumen is unmatched, enabling you to identify opportunities for both growth and creativity, culminating in resounding success stories for clients and the agency alike.
Responsibilities:
- Leads portfolio-level strategy and revenue performance, turning surfaced opportunities into prioritized growth plans and aligning resources, teams, and execution to drive expansion.
- Lead forecasting, planning, and resourcing to ensure staffing alignment, delivery excellence, and financial performance.
- Build and maintain trusted senior-level client relationships, serving as a strategic advisor focused on measurable business impact.
- Lead the development of major client proposals, including strategic direction, pricing, and integrated campaign concepts.
- Ensure consistent, high-quality delivery across all assigned accounts—on time, on budget, and to the highest standard.
- Partner with PMO on new scopes to ensure clarity in staffing, timelines, and financial structure.
- Proactively manage portfolio risks, staffing gaps, and escalations in partnership with key client stakeholders.
- Champion operational consistency, process adoption, and strong cross-functional collaboration.
- Influence the development of scalable systems, workflows, and client service standards that improve efficiency and delivery quality.
Director, Client Services (Influencer Marketing) in London employer: Viral Nation
Contact Detail:
Viral Nation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Client Services (Influencer Marketing) in London
✨Network Like a Pro
Get out there and connect with people in the industry! Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. Building relationships can open doors that a CV just can't.
✨Show Off Your Skills
When you get the chance to chat with hiring managers or during interviews, make sure to highlight your achievements and how they relate to the role. Use specific examples that demonstrate your expertise in client services and influencer marketing.
✨Be Ready to Adapt
The digital landscape is always changing, so show that you’re flexible and ready to learn. Talk about how you've adapted to new trends in influencer marketing and how you can bring that agility to the team at Viral Nation.
✨Apply Through Our Website
Don’t forget to apply directly through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of our dynamic team.
We think you need these skills to ace Director, Client Services (Influencer Marketing) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Director, Client Services. Highlight your experience in influencer marketing and client management, showcasing how you've driven growth and built strong relationships in previous roles.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your strategic acumen can help us push boundaries at Viral Nation. Be specific about your achievements and how they align with our goals.
Showcase Your Leadership Skills: We want to see your leadership style! In your application, share examples of how you've led teams to success and managed complex client relationships. This will help us understand how you can inspire and drive results at Viral Nation.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!
How to prepare for a job interview at Viral Nation
✨Know Your Stuff
Before the interview, dive deep into Viral Nation's work and their approach to influencer marketing. Familiarise yourself with their recent campaigns and understand how they connect brands with consumers. This will not only show your genuine interest but also help you discuss how your experience aligns with their goals.
✨Showcase Your Leadership Skills
As a Director in Client Services, your leadership abilities are crucial. Prepare examples of how you've successfully led teams and managed client relationships in the past. Be ready to discuss specific challenges you've faced and how you navigated them to achieve positive outcomes.
✨Be Strategic
Viral Nation is looking for someone with strong strategic acumen. Think about how you've identified growth opportunities in previous roles and be prepared to share these insights. Discuss how you can apply this strategic thinking to help them push boundaries and deliver innovative solutions.
✨Ask Insightful Questions
Interviews are a two-way street! Prepare thoughtful questions that demonstrate your understanding of the role and the company. Ask about their vision for the future of influencer marketing or how they measure success in client relationships. This shows you're not just interested in the job, but also in contributing to their long-term success.