At a Glance
- Tasks: Manage daily operations of our online clinic and ensure exceptional patient care.
- Company: Vira Health is a digital health startup focused on transforming women's healthcare.
- Benefits: Enjoy remote work flexibility, health insurance, tech equipment choice, and personal development support.
- Other info: Full-time or part-time options available; hybrid working model.
- Why this job: Join a mission-driven team making a real impact in women's health with innovative solutions.
- Qualifications: Must be a prescriber with experience in online healthcare; strong communication and organisational skills required.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Online Clinic Manager role at Vira Health
Join to apply for the Online Clinic Manager role at Vira Health
Vira Health is looking for a driven, proactive, and enthusiastic Clinic Manager to help us deliver exceptional care to women across the UK.
Are you passionate about transforming healthcare through technology? Do you thrive in fast-paced, high-impact, innovative environments?
This is an exciting opportunity to join a mission-led digital health startup that’s changing how women access healthcare. Vira Health focuses on midlife women’s health, and is quickly expanding into other areas of women’s health. You’ll play a central role in the day-to-day running of our online clinic, ensuring our patients receive outstanding, compassionate, and efficient care. And you will also have the chance to shape how the company builds and develops new services.
You’ll report directly to our Medical Director and work closely with our growing team.
Starting as soon as possible, the role can be full-time or part-time (3- to 5-days per week). You can either work from home or with us at our office (London, N5 2EF), or hybrid.
If you are interested in this role, we encourage you to apply as soon as possible. We will be interviewing on a rolling basis.
What You’ll Be Doing
- Lead and manage the daily operations of our online clinic, ensuring a smooth experience for both patients and clinicians.
- Be the go-to clinical contact for our clinicians, to help them manage patient’s care
- Review HRT and contraception consultations notes, and issue prescriptions where appropriate
- Triage incoming clinical queries from patients, respond directly when needed, and conduct patient calls to direct them to the right care
- Help to manage our clinical protocols and policies, and own and update our formulary.
- Support the Medical Director with service improvements, including audits, training, regulatory work, and the development of new services.
- Work with the medical Director on clinical governance and patient safety, including by identifying, investigating, and addressing safety issues promptly.
- (Bonus) Contribute to our growing work in weight management, including GLP-1s and holistic weight loss care.
What We’re Looking For
- You must be a prescriber. Either a doctor, or a nurse or pharmacist with a prescribing qualification.
- Passionate about digital health and excited to work in a startup environment. Previous experience with online healthcare is highly desirable.
- Comfortable working online and navigating digital health records
- Confident with working in a digital environment. We collaborate with our team online, so you must be comfortable with common computer software such as Word, Excel, Powerpoint, emails/Slack.
- A confident communicator with a calm, professional presence.
- Highly organised with strong attention to detail and a proactive, self-starting attitude.
- Bonus points if you have experience prescribing HRT, contraception or GLPs, or have worked in a digital healthcare setting.
What benefits can I expect at Vira?
- A commitment to adapting how we work to fit a variety of new and existing needs; we are remote first so flexibility is really important to us
- Vitality Health Insurance, including mental health and physiotherapists as well as telemedicine consultations (UK only)
- Your choice of tech equipment - whatever you need to get the job done
- Enrolment in Vira's UK Pension scheme
- An environment where your personal development is really important
- £250 to set up your home office if working remotely
- Cycle to Work scheme (UK only)
Seniority level
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Seniority level
Mid-Senior level
Employment type
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Employment type
Full-time
Job function
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Job function
Health Care Provider
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Industries
Health, Wellness & Fitness
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Online Clinic Manager in London employer: Vira Health
Vira Health is an exceptional employer that prioritises flexibility and personal development, making it an ideal workplace for those passionate about transforming women's healthcare through technology. With a remote-first approach, employees enjoy the freedom to work from home or in our London office, alongside benefits like Vitality Health Insurance, a home office setup allowance, and a commitment to fostering a supportive and innovative work culture. Join us to be part of a mission-driven team dedicated to delivering outstanding care and shaping the future of digital health.
StudySmarter Expert Advice🤫
We think this is how you could land Online Clinic Manager in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Vira Health.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Vira Health.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Vira Health, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
We think you need these skills to ace Online Clinic Manager in London
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Vira Health.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Vira Health.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Vira Health. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Vira Health. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Vira Health
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Vira Health’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
