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- Tasks: Support, configure, and troubleshoot telephony systems like Avaya and Cisco.
- Company: Join VIQU, a dynamic partner with a Public Sector Organisation in Cardiff.
- Benefits: Enjoy a competitive salary and the chance to work on-site with a vibrant team.
- Why this job: Gain hands-on experience in telephony while contributing to meaningful public sector projects.
- Qualifications: Experience with Cisco and Avaya systems is essential; relevant technical skills required.
- Other info: Opportunity for a 12-month fixed-term contract with potential for future roles.
The predicted salary is between 28000 - 36000 £ per year.
VIQU is working with a Public Sector client to find an experienced Telephony Engineer for a 12-month fixed-term contract. The ideal candidate will work as a Telephony Engineer, responsible for supporting, configuring, and troubleshooting telephony systems, specifically Avaya and Cisco.
Key responsibilities will include:
- Network Patching and Investigation
- BOTH experience with Cisco and Avaya
- Relevant Avaya Experience for the Telephony Engineer
- System Manager/Session Manager routing
- Configuration capture via ASA Reporting
- Station configuration
- Analogue and Digital Configuration and Jumpering
- Hunt Group Configuration
- Pickup Group Configuration
- VDN Configuration
- Vector Configuration
- Feature Configuration
- Aura Messaging Mailbox Configuration
- Fault Investigation
- Solution Testing
- Training/Instruction
- Relevant Cisco Experience for the Telephony Engineer
- Phone & line configuration
- Hunt/pickup group & translation configuration
- Analogue configuration & Jumpering
- Feature & user configuration
- Unity mailbox setup
- Fault investigation & solution testing
To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant.
Telephony Engineer employer: VIQU Ltd
Contact Detail:
VIQU Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telephony Engineer
✨Tip Number 1
Familiarise yourself with the specific telephony systems mentioned in the job description, particularly Avaya and Cisco. Having hands-on experience or even a solid understanding of these systems will give you a significant edge during discussions.
✨Tip Number 2
Network patching and troubleshooting are key skills for this role. Brush up on your knowledge of network configurations and be prepared to discuss any relevant experiences you've had in resolving telephony issues.
✨Tip Number 3
Consider reaching out to current or former Telephony Engineers in your network. They can provide insights into the role and may even share tips on what the hiring team at VIQU is looking for.
✨Tip Number 4
Prepare to demonstrate your problem-solving skills during the interview. Think of specific examples where you've successfully configured or troubleshot telephony systems, as this will showcase your expertise effectively.
We think you need these skills to ace Telephony Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of a Telephony Engineer. Familiarise yourself with key technologies like Avaya and Cisco, as well as the specific skills mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that match the job description. Emphasise your expertise in network patching, configuration, and troubleshooting telephony systems, particularly with Avaya and Cisco.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the telephony systems involved. Mention specific projects or experiences that demonstrate your capabilities in handling similar tasks.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at VIQU Ltd
✨Know Your Systems
Make sure you have a solid understanding of both Avaya and Cisco systems. Be prepared to discuss your experience with these technologies, including specific configurations and troubleshooting you've handled in the past.
✨Demonstrate Problem-Solving Skills
Prepare to showcase your fault investigation and solution testing skills. You might be asked to walk through how you would approach a common telephony issue, so think of examples from your previous roles.
✨Highlight Relevant Experience
Be ready to talk about your experience with network patching, configuration capture, and any specific projects you've worked on that relate to the job description. Tailor your responses to align with the key responsibilities listed.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's telephony systems and their future plans. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
