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- Tasks: Design and optimise IT Operations solutions while guiding clients through their observability journey.
- Company: Join a high-growth start-up redefining IT Operations with a dynamic team.
- Benefits: Competitive salary, annual performance bonus, 25 days leave, and hybrid working.
- Why this job: Shape the future of IT Operations and work on innovative, high-impact projects.
- Qualifications: 5+ years in IT Operations with strong experience in observability platforms.
- Other info: Be part of a collaborative environment with opportunities for personal and professional growth.
The predicted salary is between 68000 - 85000 £ per year.
Do you want to be part of something special? Morela is representing a high-growth start-up redefining IT Operations, led by a serial entrepreneur with a proven track record of building successful businesses. This is your chance to join a team breaking the mould in enterprise service delivery and shaping the future of IT Operations from the ground up. We are looking for a Technical Observability Consultant who thrives in complex enterprise environments and enjoys working directly with customers. This is a highly client-facing role where you will confidently stand in front of the business, articulate value, and help sell observability-led solutions, while also having the technical depth to design and deliver them.
Responsibilities / What you’ll do:
- You will design, implement, and optimise IT Operations solutions across Observability, AIOps, and ITSM, helping clients adopt best practices in Event Management and OpenTelemetry.
- Acting as a trusted advisor, you will bridge technology and business strategy, translating complex technical concepts into clear outcomes for stakeholders, and guiding customers through their observability journey end-to-end.
- You will also contribute to the development of frameworks, accelerators, and methodologies that define how the company delivers its services.
Skills & Experience:
- 5+ years’ experience in IT Operations, consulting, or related technical roles.
- Strong hands-on experience with observability platforms such as Dynatrace, AppDynamics, Datadog.
- Experience with AIOps/ITSM tools including BigPanda, Splunk ITSM, ServiceNow, or equivalent.
- Solid expertise in Event Management and OpenTelemetry.
- Strong understanding of ITSM/ITIL frameworks and Enterprise Architecture principles.
- Proven experience delivering and presenting solutions to large enterprise clients.
- Comfortable leading customer conversations, standing up solutions, and articulating value to both technical and non-technical stakeholders.
- Ability to bridge deep technical delivery with commercial and business outcomes.
- Excellent communication, problem-solving, and stakeholder management skills.
Compensation & Benefits:
- Base salary: £80,000 - £100,000 (depending on experience).
- Annual performance bonus.
- 25 days’ annual leave plus bank holidays.
- Hybrid working with flexibility around client engagements.
- Opportunity to work on innovative, high-impact projects within a fast-growing start-up.
If you are passionate about Observability, enjoy working directly with customers, and want to help shape how modern IT Operations solutions are sold and delivered, this is the role for you.
Technical Observability Consultant - Dynatrace, Appdynamics & Data employer: VIQU Ltd
Contact Detail:
VIQU Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Observability Consultant - Dynatrace, Appdynamics & Data
✨Tip Number 1
Get to know the company inside out! Research Morela and its mission, values, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their journey.
✨Tip Number 2
Practice your pitch! You’ll need to articulate your value clearly, so prepare a few key points about your experience with observability platforms like Dynatrace and AppDynamics. Make sure you can explain how your skills can directly benefit their clients.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events where Morela might be present. Building relationships can give you insider info and potentially a foot in the door.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Technical Observability Consultant - Dynatrace, Appdynamics & Data
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your hands-on experience with observability platforms like Dynatrace and AppDynamics, as well as your consulting background. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about observability and how your experience aligns with our mission. Be sure to mention any specific projects or achievements that demonstrate your ability to bridge technology and business strategy.
Showcase Your Communication Skills: Since this role involves a lot of client interaction, it's crucial to showcase your communication skills in your application. Use clear and concise language, and don't hesitate to include examples of how you've successfully communicated complex technical concepts to non-technical stakeholders.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at VIQU Ltd
✨Know Your Tech Inside Out
Make sure you’re well-versed in the observability platforms mentioned, like Dynatrace and AppDynamics. Brush up on their features and how they can solve real-world problems for clients. Being able to discuss specific use cases will show your technical depth and confidence.
✨Understand the Business Side
Since this role bridges technology and business strategy, it’s crucial to articulate how observability solutions can drive business outcomes. Prepare examples of how you've helped clients achieve their goals through IT Operations, and be ready to discuss the commercial value of your solutions.
✨Practice Your Presentation Skills
You’ll need to present complex concepts to both technical and non-technical stakeholders. Practise explaining your ideas clearly and concisely. Consider doing mock presentations with friends or colleagues to get comfortable with articulating your thoughts.
✨Prepare for Client-Facing Scenarios
Since this is a highly client-facing role, think about potential customer scenarios you might encounter. Prepare to discuss how you would handle difficult conversations or objections, and showcase your problem-solving skills. This will demonstrate your readiness to engage with clients effectively.
