At a Glance
- Tasks: Support a Microsoft-first environment and lead IT service management.
- Company: Growing building services organisation in Bristol with a focus on innovation.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to work with cutting-edge tools like Azure and Dynamics 365.
- Why this job: Join a team that values cloud technology and cyber security.
- Qualifications: Experience in 2nd-3rd line support and strong communication skills.
Senior IT Support Analyst Bristol £35,000 - £37,500 per annum VIQU have partnered with a growing building services organisation in Bristol who are hiring This role would report directly to the Head of IT, and will involve supporting a Microsoft-first environment with a strong focus on cloud, ITIL-led service delivery, ERP transformation, automation and cyber security. The ideal candidate will have hands on experience proving 2nd - 3rd line support in a Microsoft environment, and capable of leading service management and project delivery. Experience required for the Senior IT Support Analyst Previous experience in a senior IT support position, managing 2nd to 3rd line tickets independently. Hands on experience with Microsoft 365 administration, Intune, and Windows 11. Exposure to Azure cloud, and virtual infrastructure (Hyper-V/VMware). Experience with security tools like Microsoft Defender. Understanding of networking fundamentals. Interest in automation and AI. Strong communication and stakeholder management skills. Experience with Dynamics 365 would be advantageous. Job Duties of the Senior IT Support Analyst Administer and optimise Microsoft 365 environment including Exchange Online, SharePoint, Teams as well as Azure cloud services. Provide IT support to 300+ end users. Implement and maintain Intune,...
Senior IT Support Analyst in Somerset employer: VIQU Ltd
VIQU Ltd is an excellent employer for those seeking a dynamic and innovative work environment. With a remote-first culture, employees enjoy the flexibility to work from anywhere while being part of a supportive team that values autonomy and collaboration. The company offers ample opportunities for professional growth and development, making it an ideal place for passionate individuals looking to make a meaningful impact in the field of AIOps and incident automation.
We think you need these skills to ace Senior IT Support Analyst in Somerset
Microsoft 365 Administration
Intune
Windows 11
Azure Cloud
Hyper-V
VMware
Microsoft Defender
