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For Companies At a Glance
- Tasks: Provide Level 2 support for Oracle Simphony POS issues and assist with new implementations.
- Company: Join a dynamic team at VIQU IT, focused on innovative tech solutions.
- Benefits: Enjoy flexible working options and potential referral bonuses.
- Why this job: Be part of a collaborative culture while enhancing your tech skills in a growing field.
- Qualifications: Strong operational knowledge of Oracle Simphony and EMC is essential.
- Other info: Immediate interview slots available; we value the right candidate.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
Oracle Simphony POS Support Specialist (Level 2)
We are seeking an experienced Oracle Simphony POS Support Specialist to join our team on a 6-month contract. This Oracle Simphony Support Engineer is a Level 2 support role, ideal for someone with strong operational knowledge of Oracle Simphony and EMC, who can assist in maintaining and optimising the POS estate.
Your focus will be on providing hands-on support, managing configuration changes, assisting with rollouts, and resolving functional issues.
Oracle Simphony Engineer Key Responsibilities:
- Inside IR35
- Provide Level 2 support for Oracle Simphony POS issues, escalated from frontline teams
- Assist with new implementations, including configuration and testing support
- Configure and maintain elements within EMC, including:
- Adding and updating menu items and pricing
- Managing employee profiles and access permissions
- Supporting revenue centre and zone configurations
To discuss this Oracle Simphony Specialist role in greater please reach out – we have immediate interview slots available and can wait up to 4 weeks for the right candidate.
Apply now to speak with VIQU IT in confidence. Or reach out to Phoebe Thompson via the VIQU IT website or email her your CV (see below)
Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply).
Simphony Specialist employer: VIQU Ltd
Contact Detail:
VIQU Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Simphony Specialist
✨Tip Number 1
Familiarise yourself with Oracle Simphony and EMC by exploring online resources, forums, and user groups. This will not only enhance your knowledge but also demonstrate your commitment to the role during discussions.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and specific challenges faced in the position, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss real-world scenarios where you've successfully resolved POS issues or implemented changes. Having concrete examples ready will showcase your problem-solving skills and operational knowledge.
✨Tip Number 4
Stay updated on the latest trends and updates in POS technology, particularly those related to Oracle Simphony. This knowledge can set you apart from other candidates and show your enthusiasm for the field.
We think you need these skills to ace Simphony Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Simphony Specialist. Familiarise yourself with Oracle Simphony and its functionalities, as well as the specific requirements mentioned in the job description.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your operational knowledge of Oracle Simphony and any previous support roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and explains why you are a great fit. Mention specific experiences where you provided Level 2 support or managed configuration changes, as these are key aspects of the job.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at VIQU Ltd
✨Know Your Simphony Inside Out
Make sure you have a solid understanding of Oracle Simphony and its functionalities. Brush up on key features, common issues, and troubleshooting techniques, as you'll likely be asked to demonstrate your operational knowledge during the interview.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you would handle specific situations related to POS support. Think about past experiences where you've resolved issues or implemented changes, and be ready to discuss these scenarios in detail.
✨Familiarise Yourself with EMC Configurations
Since the role involves managing configurations within EMC, review how to add/update menu items, manage employee profiles, and configure revenue centres. Being able to speak confidently about these tasks will show your readiness for the position.
✨Highlight Your Collaborative Skills
This role requires close collaboration with various teams. Be prepared to discuss how you've worked effectively with IT, operations, or other departments in the past, and emphasise your communication skills and teamwork experience.
