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For Companies At a Glance
- Tasks: Provide top-notch IT support and improve processes in a dynamic team.
- Company: Join a leading multi-site organisation with a modern IT culture.
- Benefits: Competitive salary, hybrid work options, and opportunities for professional growth.
- Why this job: Be the first line of defence in delivering high-quality IT services.
- Qualifications: Experience in IT support, strong knowledge of Microsoft tools, and problem-solving skills.
- Other info: Exciting role with potential for career advancement and a collaborative environment.
The predicted salary is between 29000 - 38000 £ per year.
Job Description
Junior IT Systems Administrator
Bournemouth – Permanent – up to £35,000
VIQU have partnered with a multi-site, well-known organisation to hire a Junior Level IT Administrator to join their End User Computing team in Bournemouth. This is an ideal step for someone early in their IT career who wants to gain hands-on experience in a big enterprise environment and learn how identity and access management works at scale.
The Role
You'll be part of the team that keeps accounts and access running smoothly – setting up new starters, managing leavers, updating permissions, and ensuring users have the right access across systems like Active Directory, Microsoft 365, and Entra ID (Azure AD). It's a structured, process-led role, perfect for someone who's organised, detail-focused, and enjoys seeing things done properly.
Key Responsibilities of the Junior IT Systems Admininistrator
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Process starter, mover, and leaver (JML) requests accurately and on time
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Create, modify, and disable user accounts in Active Directory, Entra ID (Azure AD), and Microsoft 365
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Manage group memberships and permissions following company policies
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Update and close tickets in the ITSM tool, keeping records clear and consistent
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Support the team with security controls such as MFA and SSO
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Follow standard processes to maintain compliance and data accuracy
Key Requirements of the Junior IT Systems Admininistrator
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Around 6-12 months' experience in IT support or administration (eg IT Technician, Service Desk, or similar)
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Basic understanding of Active Directory, Microsoft 365, and Azure AD/Entra ID
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Excellent attention to detail and strong communication skills
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Experience working in a large organisation or supporting multiple sites preferred
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Eagerness to learn and grow within an enterprise IT environment
Why Apply?
This is a great entry point into IT within a large, respected company, offering the stability, structure, and exposure needed to grow your career. You'll work closely with experienced engineers, develop real-world technical skills, and gain experience that can lead to broader roles in IT operations or security over time
Junior IT Systems Admininistrator
Bournemouth – Permanent – up to £35,000
Apply now to speak with VIQU IT in confidence. Or reach out to Belle Hegarty via the VIQU IT website or at (see below)
Do you know someone great? We'll thank you with up to £1,000 if your referral is successful (terms apply).
Service Desk Analyst employer: VIQU Ltd
Contact Detail:
VIQU Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Desk Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Ace that interview! Research the company and prepare answers for common questions, but also think about how you can showcase your problem-solving skills. Remember, they want to see how you handle real-life scenarios.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you land that Service Desk Analyst role. Plus, it’s a great way to show you’re genuinely interested in joining our team.
We think you need these skills to ace Service Desk Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Desk Analyst role. Highlight your experience with Active Directory, Microsoft 365, and any ITSM tools you've used. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Show Off Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've tackled IT issues in the past. We’re all about problem-solving here at StudySmarter, so let us know how you’ve made a difference!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at VIQU Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Active Directory, Microsoft Entra ID, and Microsoft 365. Be ready to discuss how you've used these tools in previous roles, as well as any troubleshooting experiences you've had. This will show that you're not just familiar with the tech, but that you can also apply it effectively.
✨Showcase Your Problem-Solving Skills
Prepare some examples of how you've tackled IT issues in the past. Think about specific incidents where you resolved a problem or improved a process. This will demonstrate your ability to think critically and act quickly, which is crucial for a Service Desk Analyst.
✨Understand Compliance and Security
Familiarise yourself with GDPR, FCA, and other relevant regulations. Be prepared to discuss how you’ve ensured compliance in your previous roles, especially regarding access control and data protection. This knowledge will highlight your commitment to maintaining high standards in IT service delivery.
✨Practice Excellent Communication
As a Service Desk Analyst, you'll be the first point of contact for users. Practice explaining technical concepts in simple terms and think about how you can convey empathy and understanding when dealing with frustrated users. Good communication skills can set you apart from other candidates.
