At a Glance
- Tasks: Support a Microsoft-first environment and lead IT service management.
- Company: Growing building services organisation in Bristol with a focus on innovation.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to work on exciting projects like Dynamics 365 implementation.
- Why this job: Join a team that values cloud technology and cybersecurity while making a real impact.
- Qualifications: Experience in senior IT support and strong skills in Microsoft 365 and Azure.
The predicted salary is between 37500 - 37500 £ per year.
- Senior IT Support Analyst
- Bristol
VIQU have partnered with a growing building services organisation in Bristol who are hiring
This role would report directly to the Head of IT, and will involve supporting a Microsoft-first environment with a strong focus on cloud, ITIL-led service delivery, ERP transformation, automation and cyber security.
The ideal candidate will have hands on experience proving 2nd - 3rd line support in a Microsoft environment, and capable of leading service management and project delivery.
Experience required for the Senior IT Support Analyst
- Previous experience in a senior IT support position, managing 2nd to 3rd line tickets independently.
- Hands on experience with Microsoft 365 administration, Intune, and Windows 11.
- Exposure to Azure cloud, and virtual infrastructure (Hyper-V/VMware).
- Experience with security tools like Microsoft Defender.
- Understanding of networking fundamentals.
- Interest in automation and AI.
- Strong communication and stakeholder management skills.
- Experience with Dynamics 365 would be advantageous.
- Job Duties of the Senior IT Support Analyst
- Administer and optimise Microsoft 365 environment including Exchange Online, Share Point, Teams as well as Azure cloud services.
- Provide IT support to 300+ end users.
- Implement and maintain Intune, AD and Entra ID solutions.
- Assist with ongoing IT projects (eg Dynamics 365 implementation).
- Conduct security assessments using Defender and maintain disaster recovery systems.
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Senior IT Support Analyst employer: VIQU Ltd
VIQU Ltd is an excellent employer for those seeking a dynamic and innovative work environment. With a remote-first culture, employees enjoy the flexibility to work from anywhere while being part of a supportive team that values autonomy and collaboration. The company offers ample opportunities for professional growth and development, making it an ideal place for passionate individuals looking to make a meaningful impact in the field of AIOps and incident automation.
