Professional Services Engineer - Backup & Data Protection
£60,000 - £80,000 | Fully Remote | Enterprise Backup & Data Protection
VIQU has partnered with a specialist data protection services provider that continues to grow its customer base. They are looking for an experienced Professional Services Engineer to join their Projects and Professional Services team, delivering and implementing enterprise backup and data protection solutions for customers from initial design through to completion.
This is not a BAU backup administration role. They need someone with several years of hands-on deployment and implementation experience who is comfortable taking ownership of customer-facing technical projects.
Key Responsibilities
Lead technical delivery across SMB and enterprise customer projects
Deploy and implement enterprise backup and data protection solutions
Work with customers to implement agreed solution designs
Troubleshoot complex technical issues during implementations
Manage escalations with vendor support and engineering teams
Produce HLDs, LLDs, as-built documentation and other technical documentation
Act as a technical point of escalation internally and externally
Support
Professional Services Engineer - Backup employer: VIQU Ltd
As a Business Development Manager at our Birmingham-based Managed Service Provider, you'll thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive benefits, including professional development opportunities and a supportive environment that encourages personal growth, making it an ideal place for ambitious individuals looking to make a meaningful impact in the IT sector.
