At a Glance
- Tasks: Design and implement ITSM solutions while learning from industry experts.
- Company: Fast-growing IT consultancy transforming enterprise service operations.
- Benefits: Competitive salary, 25 days leave, and rapid career growth.
- Other info: Intensive training programme with clear earning potential within 12 months.
- Why this job: Fast-track your career in AI Ops with real impact from day one.
- Qualifications: 1-2 years experience in ITSM solutions preferred but not essential.
The predicted salary is between 60000 - 80000 £ per year.
Ready to fast-track your career in enterprise IT and AI operations? Morela is proud to be supporting a fast-growing, independent IT consultancy that is transforming how enterprises run their service operations. Founded by proven industry leaders, they combine deep expertise with fresh thinking to help organisations move from reactive firefighting to intelligent, autonomous operations. This is a company with real ambition and a clear methodology and they are expanding their team.
The Opportunity
This is a rare chance for someone early in their technical career to accelerate fast. You will be enrolled in an intensive fast-track development programme with a clear path to significantly increase your earning potential within your first 12 months and you will be doing real, meaningful work on enterprise client projects from day one.
What You Will Be Doing
- Assisting in the design, configuration, and implementation of ITSM solutions using ServiceNow or Halo ITSM across live enterprise projects
- Working alongside Senior Architects to translate business requirements into technical blueprints aligned with the company's proprietary Service Operations Framework
- Actively engaging in an intensive training programme to rapidly upskill across broader AIOps, ITSM, and enterprise architecture technologies
- Participating in technical workshops and helping present solutions to client-side stakeholders
- Contributing to the continuous improvement of technical accelerators and deployment methodologies
What They Are Looking For
- 1-2 years of hands‑on experience configuring, developing, or architecting solutions within ServiceNow or Halo ITSM - preferable but not essential
- Strong foundational understanding of ITSM workflows, platform integrations, and IT operations
- Highly driven and ambitious - someone who wants to commit to a rigorous 12‑month development pathway and come out the other side significantly ahead
- Comfortable in a fully office-based environment - the role is remote with travel to client site, HQ in either London or Glasgow Monday to Friday, 09:00 - 17:00
- UK resident with full right to work - sponsorship is not available for this role
The Package
£60,000 - £80,000 OTE within 12 months based on performance- 25 days annual leave plus bank holidays. Unrivalled career acceleration alongside proven industry leaders.
Fast-Track ITSM Architect: Enterprise AI Ops in London employer: VIQU Ltd
Morela is an exceptional employer for those looking to fast-track their career in enterprise IT and AI operations. With a commitment to employee growth through an intensive development programme, you will gain hands-on experience while working alongside industry leaders in a dynamic and supportive work culture. The opportunity to engage in meaningful projects from day one, coupled with competitive earning potential and a focus on innovation, makes this consultancy a standout choice for ambitious professionals.
StudySmarter Expert Advice🤫
We think this is how you could land Fast-Track ITSM Architect: Enterprise AI Ops in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend meetups, and connect with potential colleagues on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its projects. Understand their approach to ITSM and AI Ops. We want you to show genuine interest and knowledge about what they do, so you can impress them with your enthusiasm and insight.
✨Tip Number 3
Practice your technical skills! Whether it's ServiceNow or Halo ITSM, make sure you're comfortable discussing your experience and how it relates to the role. We suggest doing mock interviews with friends or using online platforms to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals ready to fast-track their careers in enterprise IT and AI operations.
We think you need these skills to ace Fast-Track ITSM Architect: Enterprise AI Ops in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Fast-Track ITSM Architect role. Highlight any relevant projects or experiences with ITSM solutions, especially if you've worked with ServiceNow or Halo ITSM.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to express your passion for ITSM and AI operations. Mention why you're excited about this opportunity and how you can contribute to the team’s success.
Showcase Your Ambition:We love driven individuals! In your application, make sure to convey your ambition and commitment to the rigorous 12-month development pathway. Share examples of how you've gone above and beyond in previous roles or projects.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at VIQU Ltd
✨Know Your ITSM Basics
Make sure you brush up on your understanding of ITSM workflows and platform integrations. Familiarise yourself with ServiceNow or Halo ITSM, as this will show your potential employer that you're ready to hit the ground running.
✨Show Your Ambition
This role is all about fast-tracking your career, so be prepared to discuss your long-term goals and how you plan to commit to the rigorous development programme. Highlight your drive and eagerness to learn and grow within the company.
✨Engage in Technical Discussions
Be ready to participate in technical workshops during the interview. Practice explaining complex concepts in simple terms, as you'll need to translate business requirements into technical blueprints. This will demonstrate your communication skills and technical knowledge.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's methodologies and the specific projects you'll be working on. This shows your genuine interest in the role and helps you understand how you can contribute to their mission of transforming service operations.
