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- Tasks: Lead the IT service lifecycle and drive continuous improvement initiatives.
- Company: A leading organisation in Birmingham with a focus on innovation.
- Benefits: Competitive salary and a dynamic work environment.
- Why this job: Make a real impact by enhancing IT service delivery and leading a talented team.
- Qualifications: 7+ years in IT Service Management and ITIL certification required.
- Other info: Onsite presence 3 days a week for collaborative teamwork.
The predicted salary is between 42000 - 60000 £ per year.
A leading organisation in Birmingham is looking for an experienced Service Lifecycle Manager. You will take ownership of the entire IT service life cycle and lead initiatives for continuous improvement in service delivery.
The ideal candidate has over 7 years of experience in IT Service Management, including 3 years in a leadership role, and must be ITIL certified.
This permanent position offers a competitive salary and requires onsite presence 3 days per week.
IT Service Lifecycle Lead | Change & Continuous Improvement in Birmingham employer: VIQU Ltd
Contact Detail:
VIQU Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Service Lifecycle Lead | Change & Continuous Improvement in Birmingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT service management field. Attend local meetups or online webinars to meet potential employers and get your name out there.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with hiring managers, share specific examples of how you've led teams or improved service delivery in your previous roles.
✨Tip Number 3
Prepare for interviews by brushing up on ITIL principles and continuous improvement strategies. Be ready to discuss how you can apply these in the role of Service Lifecycle Lead.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to find and apply for jobs that match your skills and experience. Plus, it shows you're serious about joining our team!
We think you need these skills to ace IT Service Lifecycle Lead | Change & Continuous Improvement in Birmingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT Service Management and leadership roles. We want to see how your skills align with the job description, so don’t be shy about showcasing your ITIL certification and any relevant achievements.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the IT Service Lifecycle Lead role. Share specific examples of how you've led continuous improvement initiatives in service delivery – we love a good story!
Be Clear and Concise: When filling out your application, keep it clear and to the point. We appreciate straightforwardness, so avoid jargon and focus on what makes you stand out as a candidate. Remember, less is often more!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at VIQU Ltd
✨Know Your ITIL Inside Out
Since the role requires ITIL certification, make sure you brush up on your ITIL knowledge. Be ready to discuss how you've applied ITIL principles in your previous roles, especially in service lifecycle management and continuous improvement initiatives.
✨Showcase Leadership Experience
With a requirement of 3 years in a leadership role, prepare examples that highlight your leadership style and achievements. Think about specific projects where you led a team to improve service delivery and how you managed challenges along the way.
✨Understand the Company’s Service Delivery
Research the organisation's current IT service delivery processes. Familiarise yourself with their challenges and successes, and be ready to suggest how you could contribute to their continuous improvement efforts based on your experience.
✨Prepare Questions That Matter
Interviews are a two-way street! Prepare insightful questions about the company’s approach to service lifecycle management and their vision for continuous improvement. This shows your genuine interest and helps you assess if the company is the right fit for you.
