E-commerce Specialist
Birmingham (Onsite)
£32,000 - £40,000
About the Role
VIQU have partnered with a well-established brand who are looking for an experienced and commercially minded E-commerce Specialist to oversee and develop our growing online sales operations. This is an exciting opportunity for someone who combines strong marketplace expertise with team management skills and a passion for driving online sales performance.
Key Responsibilities
- eBay Management: Take ownership of the company's eBay account, overseeing product listings, pricing, promotions, sales performance and marketplace optimisation.
- Team Leadership: Manage, support and develop a team responsible for Amazon and website operations, ensuring workloads are prioritised and performance targets are achieved.
- Marketplace Growth: Identify opportunities to increase revenue, improve conversion rates and expand the company's online presence.
- Shopify Management: Oversee website operations through Shopify, ensuring product information, stock availability and the overall customer journey are maintained effectively.
- Linnworks Management: Utilise Linnworks to support multichannel order management, stock synchronisation, product data and operational efficiency.
- Performance Analysis: Monitor sales figures, margins, conversion rates and marketplace KPIs, using data to identify areas for improvement.
- Product Listings: Ensure product listings are accurate, engaging, commercially competitive and optimised for visibility across relevant sales channels.
- Stock and Order Management: Work closely with internal teams to maintain accurate inventory, minimise fulfilment issues and ensure orders are processed efficiently.
- Continuous Improvement: Review existing processes, identify inefficiencies and implement improvements across the company's E-commerce operations.
- Cross-Channel Coordination: Ensure eBay, Amazon and the company website operate cohesively, maintaining consistent pricing, product information and customer service standards.
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E-Commerce Specialist in Birmingham employer: VIQU Ltd
As a Business Development Manager at our Birmingham-based Managed Service Provider, you'll thrive in a dynamic work culture that prioritises innovation and collaboration. We offer competitive benefits, including professional development opportunities and a supportive environment that encourages personal growth, making it an ideal place for ambitious individuals looking to make a meaningful impact in the IT sector.
