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- Tasks: Provide 1st line IT support and troubleshoot hardware/software issues.
- Company: Join a growing tech team in Surrey with a supportive culture.
- Benefits: Opportunity for permanent role, skill development, and hands-on experience.
- Why this job: Kickstart your IT career and make a real impact in a dynamic environment.
- Qualifications: 1st line support experience and a passion for learning.
- Other info: Onsite role with potential for career growth and exciting projects.
The predicted salary is between 500 - 1500 £ per month.
My Customer is looking for a proactive Junior IT Support Engineer to join their growing technology team. This is a great opportunity for someone with solid 1st line experience who wants to build their skills across device management, deployments, and core Microsoft services. We have worked for this customer previously and it is possible that this role has the potential to lead to permanent.
Key Responsibilities of the Junior IT Support Engineer:
- Provide 1st Line IT Support to internal users, resolving hardware, software, and access issues.
- Troubleshoot and support both Windows and macOS environments.
- Set up, configure and deploy devices using Intune (Windows) and Jamf (macOS).
- Support user administration tasks including Active Directory, Azure AD, and M365.
- Assist with device rollouts, refresh projects, and general deployment activities.
- Log and manage incidents through the IT ticketing system, ensuring timely updates and resolutions.
- Escalate complex issues to senior members of the IT team when required.
Skills & Experience from the Junior IT Support Engineer:
- Experience in a 1st Line or Service Desk role.
- Knowledge of Windows 10 / 11 and macOS troubleshooting.
- Exposure to Intune and Jamf for device setup and management (desirable but not essential).
- Understanding of Active Directory and Microsoft 365 user admin tasks.
- Strong communication skills and a customer-focused mindset.
- A willingness to learn and grow within a supportive team.
The IT Support Engineer is required onsite, 5 days a week in Weybridge, Surrey.
Junior IT Support Engineer in Weybridge employer: VIQU Limited
Contact Detail:
VIQU Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior IT Support Engineer in Weybridge
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by practising common IT support scenarios. Think about how you'd troubleshoot issues with Windows or macOS, and be ready to demonstrate your problem-solving skills. We want to see your thought process!
✨Tip Number 3
Show off your passion for tech! When chatting with potential employers, share your enthusiasm for learning new tools like Intune and Jamf. It’ll make you stand out as someone eager to grow within the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for proactive candidates like you who are ready to jump into the action.
We think you need these skills to ace Junior IT Support Engineer in Weybridge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Junior IT Support Engineer role. Highlight your 1st line support experience and any relevant skills, like troubleshooting Windows and macOS. We want to see how you fit into our tech team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how you can contribute to our team. Keep it friendly and professional – we love a good personality!
Show Off Your Skills: Don’t forget to mention any experience with Intune, Jamf, or Microsoft services. Even if you’re not an expert, showing a willingness to learn goes a long way with us. We’re all about growth and development!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It’s super easy and ensures your application lands directly in our hands. Let’s get you on board!
How to prepare for a job interview at VIQU Limited
✨Know Your Tech Basics
Make sure you brush up on your knowledge of Windows 10/11 and macOS troubleshooting. Be ready to discuss common issues you've resolved in the past, as this will show your practical experience and confidence in handling 1st line support.
✨Familiarise Yourself with Tools
Even if you haven't used Intune or Jamf extensively, it’s a good idea to read up on them. Understanding how these tools work will help you answer questions about device management and show your willingness to learn.
✨Communicate Clearly
Strong communication skills are key for this role. Practice explaining technical concepts in simple terms, as you’ll need to assist users who may not be tech-savvy. This will demonstrate your customer-focused mindset.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about the team dynamics, ongoing projects, or opportunities for growth. It shows your interest in the role and helps you assess if it's the right fit for you.
