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For Companies At a Glance
- Tasks: Support the rollout of new telephony systems and guide staff through changes.
- Company: Join VIQU, a dynamic partner in the public sector, driving IT project success.
- Benefits: Earn £150 per day on an 8-month contract with potential for growth.
- Why this job: Perfect for building your IT project skills in a supportive environment.
- Qualifications: Confident communicator with Microsoft Office skills; no technical background needed.
- Other info: Opportunity to earn up to £1,000 for successful referrals!
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Project Support Officer – 8-Month Contract – Birmingham
VIQU has partnered with a public sector organisation in Birmingham seeking an Project Support Officer to support an upcoming telephony rollout project, helping modernise communication systems across the organisation.
This is a fantastic opportunity for someone looking to build or strengthen their career in IT project work, even if you don’t have a technical background.
The role:
As a Project Support Officer, you’ll be part of the team ensuring a smooth rollout of the new telephone systems. You’ll provide on-the-ground support and guidance to staff as they transition to updated telephony and Microsoft Teams solutions.
The successful Project Support Officer will:
- Auditing and mapping existing phones, checking locations against internal asset records
- Reviewing call and voicemail logs to identify usage patterns and highlight services that can be withdrawn to support cost savings
- Building, connecting, and configuring new phones with the correct extensions
- Providing general support and guidance — being approachable, answering questions, and guiding staff through the changes.
Key skills & experience:
- Confident communicator, comfortable working with stakeholders and staff at all levels
- Competent in Microsoft Excel – able to update trackers and manage spreadsheets effectively
- Proficiency in Microsoft Office applications and general IT literacy
- Well organised and proactive – able to manage your workload independently
Role details:
- Job role: Project Support Officer
- Job type: Contract
- Duration: 8-month contract (till end of March 2026)
- Rate: £150 per day paid to Umbrella company
- Location: Birmingham
Apply now to speak with VIQU IT in confidence. Or reach out to Suzie Stone via the VIQU IT website.
Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply).
For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.
Project Support Officer employer: VIQU Limited
Contact Detail:
VIQU Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Support Officer
✨Tip Number 1
Familiarise yourself with the specific telephony systems and Microsoft Teams solutions mentioned in the job description. Understanding these tools will not only help you during the interview but also demonstrate your proactive approach to learning.
✨Tip Number 2
Network with current or former Project Support Officers, especially those who have worked on similar projects. They can provide valuable insights into the role and may even refer you internally, increasing your chances of landing the job.
✨Tip Number 3
Prepare to discuss your organisational skills and how you've managed workloads in previous roles. Be ready to share specific examples that highlight your ability to work independently and support teams effectively.
✨Tip Number 4
Showcase your communication skills by engaging with the company on social media platforms like LinkedIn. Comment on their posts or share relevant content to get noticed and demonstrate your enthusiasm for the role.
We think you need these skills to ace Project Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and skills required for the Project Support Officer position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Skills: Emphasise your communication skills, proficiency in Microsoft Office applications, and organisational abilities in your CV and cover letter. Provide specific examples of how you've used these skills in previous roles.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the role and how you can contribute to the telephony rollout project. Make sure to address any specific points mentioned in the job description.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at VIQU Limited
✨Show Your Communication Skills
As a Project Support Officer, you'll be interacting with various stakeholders. Make sure to demonstrate your confident communication skills during the interview. Practice articulating your thoughts clearly and concisely, as this will reflect your ability to engage effectively with staff at all levels.
✨Highlight Your Organisational Skills
Being well-organised is crucial for this role. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. This will showcase your proactive nature and ability to handle your workload independently.
✨Familiarise Yourself with Microsoft Tools
Since proficiency in Microsoft Excel and Office applications is essential, brush up on these tools before the interview. Be ready to discuss how you've used them in previous roles, especially in managing spreadsheets or tracking project progress.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and how you would handle specific situations related to the telephony rollout. Think of scenarios where you provided support or guidance to others, and be prepared to explain your approach and the outcomes.
