Application Support Team Leader in Milton Keynes

Application Support Team Leader in Milton Keynes

Milton Keynes Full-Time 55000 - 55000 £ / year (est.) Home office (partial)
VIQU Limited

At a Glance

  • Tasks: Lead and mentor a team while resolving complex technical issues in a dynamic SaaS environment.
  • Company: Join a well-established SaaS organisation experiencing exciting growth.
  • Benefits: Competitive salary, bonus, and opportunities for professional development.
  • Other info: Enjoy a collaborative culture with excellent career growth potential.
  • Why this job: Make a real impact by leading a talented team and tackling challenging technical problems.
  • Qualifications: Strong SQL skills, debugging experience, and previous leadership in application support.

The predicted salary is between 55000 - 55000 £ per year.

Application Support Team Lead Up to 55,000 per annum plus bonus Milton Keynes (3 days on site)VIQU have partnered with a well-established Saa S organisation going through an exciting phase of growth.

Due to this growth, they are hiring an Application Support Lead to help lead their 2nd and 3rd line support teams.

This is a player manager role where you're expected to still be hands-on with 3rd line supporting using SQL, and de bugging C# whilst leading and mentoring 5 support professionals.

This role would suit an individual who is strong technically, with some people leadership experience.

Experience required for the Application Support Team Lead Strong hands-on SQL skills, working as an escalation point for support teams.

Debugging experience, ideally with C#, but transferable OOP experience will be considered.3rd line application or software support experience.

Previously led application support teams.

Experience within the Software-as-a-Service space.

Job duties of the Application Support Team Lead Leading resolution on complex technical tickets across the Saa S platform.

Writing and troubleshooting complex SQL queries.

Debugging across a range of programming languages.

Leading critical incident response and post-incident reviews.

Managing, coaching and developing 4-5 senior technical staff.

Providing technical insight into Product and Engineering teams to help steer the roadmap of the product lines.

Apply now to speak with VIQU IT in confidence.

Or reach out to Jack Mc Manus via the jack. mcmanus@viqu. co. uk Do you know someone great?

We’ll thank you with up to 1,000 if your referral is successful (terms apply).

For more exciting roles and opportunities like this, please follow us on Linked In @VIQU IT Recruitment

Application Support Team Leader in Milton Keynes employer: VIQU Limited

VIQU Limited is an exceptional employer that fosters a dynamic and innovative work culture in the heart of Cardiff. With a strong emphasis on employee growth, we offer numerous opportunities for professional development and skill enhancement, particularly in leading-edge technologies. Our hybrid work model promotes flexibility and work-life balance, making VIQU an ideal place for those looking to make a meaningful impact in the realm of software engineering.

VIQU Limited

Contact Details:

VIQU Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Application Support Team Leader in Milton Keynes

Join Local Tech Meetups

Get out there and mingle with fellow developers by joining local tech meetups. It’s a fantastic way to meet people who might be working at VIQU Limited or know someone who does. Plus, you can pick up some trendy tech skills and trends while you're at it!

Contribute to Open Source Projects

Show off your coding chops by jumping into open-source projects. Not only does this give you practical experience, but it also gets you noticed in the dev community. You'll create a killer portfolio that speaks volumes about your skills to VIQU Limited.

Tap into Online Developer Communities

Don’t underestimate the power of online developer communities like GitHub, Stack Overflow, and even Reddit. Participate in discussions, share your projects, and build your visibility. We can often find opportunities through these channels that can lead to a full-time gig at companies like VIQU Limited.

Explore Job Boards Specifically for Tech Roles

Keep your eyes peeled on job boards that focus on tech roles. Sites like TechCareers or Stack Overflow Jobs can often have listings for companies like VIQU Limited that might not show up on broader job sites. Make it a habit to check these regularly, and don’t hesitate to apply directly through our website!

We think you need these skills to ace Application Support Team Leader in Milton Keynes

SQL
C#
Debugging
3rd Line Support
Application Support
People Leadership
Technical Troubleshooting

Some tips for your application 🫡

Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.

Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at VIQU Limited.

Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at VIQU Limited and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!

Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!

How to prepare for a job interview at VIQU Limited

Brush Up on Your Coding Skills

For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.

Know Your Tools and Frameworks

Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If VIQU Limited uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.

Showcase Your Projects

Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.

Prepare for Behavioural Questions

While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.