At a Glance
- Tasks: Provide 1st and 2nd line IT support for staff queries and incidents.
- Company: Join a fast-paced IT service desk at VIQU Limited in Liverpool.
- Benefits: Gain hands-on experience in a dynamic environment with potential for growth.
- Other info: Onsite role with a focus on teamwork and timely resolutions.
- Why this job: Be the go-to person for tech support and make a difference daily.
- Qualifications: Experience with ServiceNow, Microsoft 365, and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
VIQU Limited are seeking an experienced IT Support Engineer to join a fast-paced IT service desk in Liverpool on a 3-month contract.
You will be the first point of contact for staff IT queries, handling incidents, requests and triaging with Service Now, Microsoft 365 and AD environments.
You will work onsite five days a week, providing 1st and 2nd line support across Windows desktops, peripherals and core business apps, with a strong focus on customer service and timely resolutions.
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Liverpool IT Support Engineer - 1st/2nd Line, ServiceNow employer: VIQU Limited
VIQU Limited is an exceptional employer that fosters a dynamic and innovative work culture in the heart of Cardiff. With a strong emphasis on employee growth, we offer numerous opportunities for professional development and skill enhancement, particularly in leading-edge technologies. Our hybrid work model promotes flexibility and work-life balance, making VIQU an ideal place for those looking to make a meaningful impact in the realm of software engineering.
