Overview
In this role you will provide hands-on IT support across multiple sites to remediate endpoint vulnerabilities and prepare for a Cyber Essentials Plus audit. You will work within a growing IT function, often independently, tackling field engineering tasks and ensuring timely remediation. You’ll use patching and remediation tools to keep user devices secure while traveling between sites. This is an operational, impact-focused position with a clear mission to strengthen security across the firm.
Pay / Benefits
- travel expenses covered
- on-site work across multiple sites
- outside IR35
Responsibilities
- Provide hands-on 1st and 2nd line IT support
- Remove, patch and update applications on user devices
- Troubleshoot and remediate endpoint vulnerabilities (Rapid7)
- Replace devices and resolve desktop/application issues
- Travel regularly between sites across the Southeast and beyond
- Document completed work and remediation updates
Key requirements
- Microsoft / Windows desktop environments
- Desktop Support / 1st & 2nd Line Support
- Application patching, removal and updates
- Endpoint remediation
- Device replacement and troubleshooting
- Travel and field engineering capability
- Good documentation and independent working style
- practical, hands-on approach
- ability to work independently
- strong problem-solving skills
- Microsoft Windows desktop environments
- 1st & 2nd line support
- Application patching and updates
IT Support Engineer employer: VIQU Limited
Join a leading Investment Banking firm in London, where you will thrive in a dynamic hybrid work environment that fosters innovation and collaboration. With a strong emphasis on employee growth, you will have access to continuous learning opportunities and the chance to work on complex projects that make a real impact in the financial sector. Our inclusive work culture values your contributions and encourages you to take ownership of your projects, ensuring a rewarding and meaningful career path.
