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- Tasks: Coordinate IT installations across Hampshire, ensuring timely and quality service delivery.
- Company: Join a dynamic team focused on innovative IT solutions and customer satisfaction.
- Benefits: Enjoy a 3-month contract with hands-on experience in a fast-paced environment.
- Why this job: Be the key link between teams and clients, enhancing your communication and problem-solving skills.
- Qualifications: Experience in network and telephony infrastructure is essential; ITIL knowledge is a plus.
- Other info: This role requires onsite presence, offering a chance to work across various locations.
My customer is looking for a proactive and organised Installations Co-Ordinator to manage and support the installation of IT products and services across their trade and supply locations. This role is key to ensuring seamless coordination between internal teams, customers, and third-party engineers to deliver high-quality installations on time and to standard.
The Installations Co-Ordinator would be required to travel to various locations across the Hampshire area.
Key Responsibilities:- Plan and oversee installations of IT, network, and telephony services across multiple sites.
- Act as the main point of contact for customers and suppliers during installations.
- Manage third-party engineers and service providers, ensuring compliance with safety and quality standards.
- Support the Installations Planning Manager and Service Delivery team in incident management and resolution.
- Monitor installation progress and report updates to stakeholders.
- Continuously review and improve processes, aiming to automate where possible.
- Ensure all work aligns with ITIL best practices and agreed service levels.
- Strong experience in network, telephony, and communications infrastructure.
- Proven ability to manage third-party engineers and service providers.
- Solid understanding of IT infrastructure, cabling standards, and operating procedures.
- Excellent communication, coordination, and problem-solving skills.
- Knowledge of ITIL framework and a drive for continuous service improvement.
- Meet project deadlines for new, refurbished, or relocated depots.
- Ensure all service requests and incidents are resolved within SLA.
- Maintain accurate documentation and support wider business projects efficiently.
The Installation Co-Ordinator is required to be onsite, 5 days a week in Hampshire across various sites.
To discuss this exciting opportunity as an Installation Co-Ordinator in more detail, please APPLY NOW for a no-obligation chat with your VIQU Consultant.
Installation Co-Ordinator in Winchester employer: VIQU Limited
Contact Detail:
VIQU Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Co-Ordinator in Winchester
✨Tip Number 1
Familiarise yourself with ITIL best practices, as this role heavily relies on them. Understanding how to apply these principles in real-world scenarios will demonstrate your capability to improve service delivery.
✨Tip Number 2
Network and telephony knowledge is crucial for this position. Consider reaching out to professionals in the field or joining relevant online forums to discuss current trends and challenges in IT installations.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed multiple projects or teams in the past. Being able to articulate your experience in coordinating installations will set you apart.
✨Tip Number 4
Since the role requires travel across Hampshire, be ready to discuss your flexibility and willingness to adapt to different locations. Highlight any previous experience you have with managing logistics for installations.
We think you need these skills to ace Installation Co-Ordinator in Winchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing installations, particularly in IT, network, and telephony services. Use specific examples that demonstrate your ability to coordinate with teams and manage third-party engineers.
Craft a Strong Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Emphasise your proactive approach, organisational skills, and any experience you have with ITIL best practices.
Showcase Communication Skills: In your application, provide examples of how you've effectively communicated with customers and suppliers in past roles. Highlight any situations where your problem-solving skills made a significant impact.
Highlight Continuous Improvement: Mention any initiatives you've led or been part of that aimed at improving processes or automating tasks. This aligns well with the company's focus on continuous service improvement.
How to prepare for a job interview at VIQU Limited
✨Show Your Organisational Skills
As an Installation Co-Ordinator, you'll need to demonstrate your ability to manage multiple installations simultaneously. Prepare examples from your past experiences where you successfully coordinated projects, highlighting your organisational skills and attention to detail.
✨Understand ITIL Best Practices
Familiarise yourself with the ITIL framework, as it's crucial for this role. Be ready to discuss how you've applied ITIL principles in previous positions, particularly in incident management and service improvement.
✨Communicate Effectively
Since you'll be the main point of contact for customers and suppliers, strong communication skills are essential. Practice articulating your thoughts clearly and concisely, and prepare to discuss how you've handled challenging conversations in the past.
✨Demonstrate Problem-Solving Abilities
The role requires quick thinking and effective problem-solving. Think of specific instances where you've resolved issues during installations or project management, and be prepared to share these examples during your interview.
