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- Tasks: Provide 1st and 2nd line IT support for users across the UK and Europe.
- Company: Dynamic technology company with a focus on user support.
- Benefits: Competitive salary, hybrid working, and opportunities for skill development.
- Why this job: Join a tech-savvy team and make a difference in user experience.
- Qualifications: Experience with Windows, macOS, and Intune management required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 35000 £ per year.
A technology company is seeking an IT Support Engineer to provide support for approximately 300 users across the UK and Europe. This role offers a blend of 1st and 2nd line support in a hybrid working environment.
The ideal candidate will have experience with Windows and macOS support, as well as knowledge of Intune management. Strong communication skills and the ability to take ownership of tasks are essential.
Competitive salary offered within the range of £30,000 to £35,000.
Hybrid IT Support Engineer | 1st/2nd Line, Windows & macOS in Hailsham employer: VIQU Limited
Contact Detail:
VIQU Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid IT Support Engineer | 1st/2nd Line, Windows & macOS in Hailsham
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work in IT support. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your knowledge of Windows and macOS during interviews. Bring up specific examples of how you've tackled support issues in the past.
✨Tip Number 3
Be proactive! If you see a company you're keen on, don’t wait for them to post a job. Reach out directly through our website and express your interest in potential roles. You never know what might come up!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Hybrid IT Support Engineer | 1st/2nd Line, Windows & macOS in Hailsham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Windows and macOS support. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you’re the perfect fit for the Hybrid IT Support Engineer role. Share specific examples of how you've taken ownership of tasks and provided excellent support in the past.
Show Off Your Communication Skills: Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at VIQU Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows and macOS support. Be ready to discuss common issues users face and how you would resolve them. Familiarise yourself with Intune management as well, since it’s a key part of the role.
✨Show Off Your Communication Skills
Since strong communication is essential, practice explaining technical concepts in simple terms. You might be asked to describe how you would help a non-technical user with a problem, so think about how you can make your explanations clear and concise.
✨Demonstrate Ownership
Prepare examples from your past experiences where you took ownership of a task or project. This could be anything from resolving a complex issue to managing a support ticket from start to finish. Show that you’re proactive and can handle responsibilities.
✨Get Comfortable with Hybrid Work
Since this role involves hybrid working, be ready to discuss how you manage your time and tasks effectively in both remote and office settings. Think about any tools or strategies you use to stay organised and connected with your team.
