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For Companies At a Glance
- Tasks: Provide on-site technical support and maintenance for clients across London.
- Company: Join a leading IT solutions provider specialising in infrastructure, consultancy, and cybersecurity.
- Benefits: Competitive salary up to £35,000 and potential referral bonuses.
- Why this job: Be part of a dynamic team enhancing technology efficiency and making a real impact.
- Qualifications: 3+ years in IT support with strong 2nd line capabilities; full UK driving license required.
- Other info: Exciting opportunity for growth in a fast-paced tech environment.
The predicted salary is between 28000 - 42000 £ per year.
VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology.
They are seeking a Field Service Engineer to provide first and second-line technical support and maintenance on-site for their clients across London.
Essential Requirements of the Field Service Engineer:
- 3+ years in an IT support role with robust 2nd line support capabilities, including diagnosing and resolving issues on both Microsoft and Mac operating systems.
- Proficient in Microsoft Server operating systems and associated technologies such as Windows Server, Windows Desktop, Office 365, and Active Directory, including implementation and administration of AD, GPO, and RDS.
- Knowledgeable about cloud services, including Azure, Exchange, SharePoint, OneDrive.
- Experience with Intune and implementing IT solutions, along with basic networking knowledge and an understanding of switches, firewalls, TCP/IP, and routing.
- Excellent communication abilities.
- Hold a full UK driving license with access to personal transportation.
To discuss this exciting opportunity in more detail, please APPLY NOW. Alternatively, you can contact Katie Dark directly.
If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).
Field Service Engineer in Rickmansworth employer: VIQU Limited
Contact Detail:
VIQU Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Rickmansworth
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Server operating systems and cloud services like Azure. Being able to discuss your hands-on experience with these tools during an interview will demonstrate your suitability for the role.
✨Tip Number 2
Brush up on your troubleshooting skills, especially for both Microsoft and Mac operating systems. Prepare to share examples of how you've successfully diagnosed and resolved issues in previous roles, as this will highlight your problem-solving abilities.
✨Tip Number 3
Since communication is key in a Field Service Engineer role, practice explaining technical concepts in simple terms. This will help you convey your ideas clearly during interviews and show that you can effectively communicate with clients.
✨Tip Number 4
Make sure you have a reliable means of transportation, as the role requires travelling to client sites. Highlight your full UK driving license and any relevant experience managing travel logistics in your discussions with us.
We think you need these skills to ace Field Service Engineer in Rickmansworth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support, particularly your 2nd line support capabilities. Include specific examples of how you've diagnosed and resolved issues on both Microsoft and Mac operating systems.
Craft a Strong Cover Letter: Write a cover letter that showcases your proficiency in Microsoft Server operating systems and cloud services like Azure and Office 365. Mention your communication skills and how they will benefit the role.
Highlight Relevant Experience: In your application, emphasise your knowledge of networking concepts such as TCP/IP and firewalls. Provide examples of past projects or roles where you implemented IT solutions or provided technical support.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Field Service Engineer.
How to prepare for a job interview at VIQU Limited
✨Showcase Your Technical Skills
Make sure to highlight your experience with both Microsoft and Mac operating systems. Be prepared to discuss specific examples of how you've diagnosed and resolved issues in previous roles, as this will demonstrate your robust second-line support capabilities.
✨Demonstrate Communication Skills
Since excellent communication abilities are essential for this role, practice explaining technical concepts in simple terms. You might be asked to describe a complex issue you resolved, so think about how you can convey that clearly and effectively.
✨Familiarise Yourself with Cloud Services
Given the importance of cloud services like Azure and Office 365 in this position, brush up on your knowledge of these platforms. Be ready to discuss any relevant experience you have with implementing IT solutions or managing cloud services.
✨Prepare for Practical Scenarios
Expect to face practical scenarios during the interview where you may need to troubleshoot a problem on the spot. Practising common troubleshooting techniques and being familiar with networking basics will help you feel more confident.
