VIQU Limited is seeking a Service Desk Team Lead in Birmingham with a hybrid work pattern (2 days WFH). The role combines senior technical support with service desk coordination, ensuring tickets are prioritized and escalations are managed efficiently.
The successful candidate will guide L1/L2 engineers, own complex incidents, and contribute to projects involving Microsoft cloud technologies, AI, and automation. A hands-on lead with 5+ years in an MSP environment is desired.
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Service Desk Lead - Hybrid, MS 365 & Automation in Dudley employer: VIQU Limited
Join a leading Investment Banking firm in London, where you will thrive in a dynamic hybrid work environment that fosters innovation and collaboration. With a strong emphasis on employee growth, you will have access to continuous learning opportunities and the chance to work on complex projects that make a real impact in the financial sector. Our inclusive work culture values your contributions and encourages you to take ownership of your projects, ensuring a rewarding and meaningful career path.
