1st Line Support Apply now

1st Line Support

London Entry level 18000 - 42000 £ / year (est.) No home office possible
Apply now
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At a Glance

  • Tasks: Provide onsite support and troubleshoot IT issues for a key client in London.
  • Company: Join a dynamic IT solutions provider specializing in infrastructure, managed services, and cybersecurity.
  • Benefits: Earn up to £30,000 with opportunities for career growth in a supportive environment.
  • Why this job: Kickstart your IT career with hands-on experience and a chance to work with cutting-edge technology.
  • Qualifications: 6 months to 1 year of IT support experience; strong skills in Windows, Active Directory, and M365.
  • Other info: Refer a friend and earn up to £1,000 if they get hired!

The predicted salary is between 18000 - 42000 £ per year.

1st Line Support Engineer – London – Up to £30,000 VIQU have partnered with an IT solutions provider who specialise in IT infrastructure, managed services, consultancy, software solutions and cybersecurity. They cater to a wide variety of industries, offering services to meet client requirements and enhance efficiency, reduce costs and leverage technology. They are seeking a 1st Line Support Engineer to provide onsite dedicated support for one of their key clients in London. The 1st Line Support Engineer will benefit from working within an expanding managed service provider and the position will act as a great stepping stone for a successful career for an eager IT professional. Essential Requirements of the 1st Line Support Engineer: – 6 months to 1 years’ experience in an IT support capacity – Experience in Windows technologies, Active directory and M365 administration – Possess strong IT skills with a keen interest in technology. – Excellent communication abilities and able to provide a VIP service 1st Line Support Engineer – London – Up to £30,000 To discuss this exciting opportunity in more detail, please APPLY NOW. Alternatively, you can contact Dan Freeman at (url removed) If you know someone who would be ideal for this role, by way of showing our appreciation, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply)

1st Line Support employer: VIQU Limited

At VIQU, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters growth and innovation. As a 1st Line Support Engineer in London, you'll enjoy competitive compensation, comprehensive training, and the opportunity to advance your career within a rapidly expanding managed service provider. Join us to be part of a collaborative team that values your contributions and supports your professional development in the heart of one of the world's leading tech hubs.
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Contact Detail:

VIQU Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land 1st Line Support

Tip Number 1

Familiarize yourself with the specific technologies mentioned in the job description, such as Windows, Active Directory, and M365. Having hands-on experience or even just a solid understanding of these tools will help you stand out during the interview.

Tip Number 2

Practice your communication skills, as providing a VIP service is crucial for this role. Consider role-playing scenarios where you explain technical issues to non-technical users to enhance your ability to convey information clearly.

Tip Number 3

Research the company and its key clients to understand their needs and how you can contribute to their success. This knowledge will not only impress during the interview but also help you tailor your responses to align with their goals.

Tip Number 4

Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and the specifics of the role, which can give you an edge in your application process.

We think you need these skills to ace 1st Line Support

IT Support Experience
Windows Technologies
Active Directory Administration
M365 Administration
Strong IT Skills
Technical Troubleshooting
Excellent Communication Skills
Customer Service Orientation
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Team Collaboration
Interest in Technology

Some tips for your application 🫡

Highlight Relevant Experience: Make sure to emphasize your experience in IT support, particularly if you have 6 months to 1 year of relevant experience. Mention specific technologies you've worked with, such as Windows, Active Directory, and M365.

Showcase Communication Skills: Since excellent communication abilities are essential for this role, provide examples of how you've successfully communicated with clients or team members in previous positions. This could include resolving issues or providing support.

Express Your Interest in Technology: Convey your passion for technology in your application. Discuss any personal projects, certifications, or courses that demonstrate your keen interest and commitment to the IT field.

Tailor Your CV and Cover Letter: Customize your CV and cover letter to align with the job description. Use keywords from the job posting to ensure your application stands out and clearly shows that you meet the essential requirements.

How to prepare for a job interview at VIQU Limited

Show Your Technical Skills

Make sure to highlight your experience with Windows technologies, Active Directory, and M365 administration. Be prepared to discuss specific scenarios where you've successfully utilized these skills in previous roles.

Demonstrate Excellent Communication

Since the role requires providing a VIP service, practice articulating your thoughts clearly and concisely. Think of examples where you effectively communicated technical information to non-technical users.

Express Your Passion for Technology

Convey your keen interest in technology during the interview. Share any personal projects or experiences that showcase your enthusiasm and commitment to staying updated with industry trends.

Prepare for Scenario-Based Questions

Anticipate questions that may ask how you would handle specific support scenarios. Practice your problem-solving approach and be ready to explain your thought process in a clear manner.

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  • 1st Line Support

    London
    Entry level
    18000 - 42000 £ / year (est.)
    Apply now

    Application deadline: 2027-01-13

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    VIQU Limited

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