VIQU is seeking a Service Desk Team Lead in Birmingham on a hybrid basis (2 days WFH). The role blends hands-on technical support with service desk coordination, owning escalations and guiding engineers.
You will manage complex issues, maintain SLAs and contribute to projects involving Microsoft cloud technologies, AI, and automation. The ideal candidate has 5+ years in MSP or similar IT support, strong L2/L3 capabilities, and experience with Microsoft 365, Entra ID, Exchange Online and Intune.
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Service Desk Team Lead - Hybrid (MS 365 & Automation) employer: VIQU IT
At VIQU, we pride ourselves on being an excellent employer, offering a dynamic work culture that fosters collaboration and innovation. As a Mainframe Developer in Pontefract, you'll enjoy competitive salaries, hybrid working options, and opportunities for professional growth within a supportive team environment, all while contributing to the success of cutting-edge warehouse and distribution operations.
