At a Glance
- Tasks: Support a Microsoft-first environment and lead IT service management projects.
- Company: Growing building services organisation in Bristol with a focus on innovation.
- Benefits: Competitive salary, career growth, and a dynamic work environment.
- Other info: Opportunity to work on exciting projects and enhance your tech skills.
- Why this job: Join a team that values cloud technology and automation in IT support.
- Qualifications: Experience in senior IT support and strong skills in Microsoft 365 and Azure.
Senior IT Support Analyst Bristol 35,000 - 37,500 per annum VIQU have partnered with a growing building services organisation in Bristol who are hiring This role would report directly to the Head of IT, and will involve supporting a Microsoft-first environment with a strong focus on cloud, ITIL-led service delivery, ERP transformation, automation and cyber security. The ideal candidate will have hands on experience proving 2nd 3rd line support in a Microsoft environment, and capable of leading service management and project delivery. Experience required for the Senior IT Support Analyst Previous experience in a senior IT support position, managing 2nd to 3rd line tickets independently. Hands on experience with Microsoft 365 administration, Intune, and Windows 11. Exposure to Azure cloud, and virtual infrastructure (Hyper-V/ VMware). Experience with security tools like Microsoft Defender. Understanding of networking fundamentals. Interest in automation and AI. Strong communication and stakeholder management skills. Experience with Dynamics 365 would be advantageous. Job Duties of the Senior IT Support Analyst Administer and optimise Microsoft 365 environment including Exchange Online, SharePoint, Teams as well as Azure cloud services. Provide IT support to 300+ end users. Implement and maintain Intune, AD and Entra ID solutions. Assist with ongoing IT projects (e.g. Dynamics 365 implementation)...
Senior IT Support Analyst employer: VIQU IT
At VIQU IT, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture in the heart of Birmingham. Our commitment to employee growth is evident through continuous professional development opportunities and a supportive environment that encourages strategic thinking and transformation. With competitive salaries and a focus on work-life balance, we empower our team to thrive while making a meaningful impact in the technology sector.
We think you need these skills to ace Senior IT Support Analyst
2nd and 3rd Line Support
Microsoft 365 Administration
Intune
Windows 11
Azure Cloud
Virtual Infrastructure (Hyper-V/VMware)
Microsoft Defender
