At a Glance
- Tasks: Deploy and implement enterprise backup solutions while collaborating with customers.
- Company: Join a specialist managed service provider with a focus on innovation.
- Benefits: Competitive salary, remote work, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement opportunities.
- Why this job: Make a real impact by delivering cutting-edge data protection solutions.
- Qualifications: Experience in enterprise backup technologies and strong problem-solving skills.
Remote – UK
£60,000 – £80,000
VIQU have partnered with a specialist managed service provider who are looking to recruit two Professional Services Engineers to join their growing Projects and Professional Services team. The successful Professional Services Engineers will be responsible for the hands-on deployment and implementation of enterprise backup and data protection solutions across customer environments, taking projects from initial requirements through to successful delivery and handover. This role would suit an experienced backup engineer who has spent several years implementing and deploying enterprise backup solutions, rather than predominantly administering or supporting existing environments.
Key Responsibilities of the Professional Services Engineer:
- Deploy and implement enterprise backup and data protection solutions.
- Deliver customer projects from initial requirements through to implementation and handover.
- Configure backup technologies across complex customer environments.
- Troubleshoot technical issues throughout the deployment lifecycle.
- Work directly with customers during implementations.
- Explain technical requirements and solutions clearly to customers.
- Work with vendor support and engineering teams to resolve technical issues.
- Produce technical and As-Built documentation following deployments.
- Work independently across customer projects and technical implementations.
- Understand how backup solutions integrate with wider infrastructure, networking and datacentre environments.
Key Requirements of the Professional Services Engineer:
- Strong experience with enterprise backup and data protection technologies.
- Significant hands-on deployment and implementation experience.
- Experience delivering backup solutions from beginning to end.
- Strong experience with one or more of Commvault, NetBackup, Veeam or Rubrik.
- Several years' experience delivering technical implementations within customer environments.
- Strong troubleshooting and problem-solving skills.
- Comfortable working independently across technical projects.
- Strong customer-facing communication skills.
- Able to explain technical information clearly and professionally.
- Good understanding of wider IT infrastructure and networking fundamentals, including DNS and datacentre environments.
- Experience within Professional Services, an MSP, technology vendor or similar customer-facing environment would be advantageous.
Apply now to speak with VIQU IT in confidence, or reach out to Katie Dark via the VIQU IT website.
Do you know someone great? We’ll thank you with up to £1,000 if your referral is successful (terms apply).
For more exciting roles and opportunities like this, please follow us on LinkedIn @VIQU IT Recruitment.
Professional Services Engineer - Backup & Recovery employer: VIQU IT
At VIQU IT, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture in the heart of Birmingham. Our commitment to employee growth is evident through continuous professional development opportunities and a supportive environment that encourages strategic thinking and transformation. With competitive salaries and a focus on work-life balance, we empower our team to thrive while making a meaningful impact in the technology sector.
StudySmarter Expert Advice🤫
We think this is how you could land Professional Services Engineer - Backup & Recovery
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what VIQU IT values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges VIQU IT might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
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✨Direct Apply to VIQU IT
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We think you need these skills to ace Professional Services Engineer - Backup & Recovery
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at VIQU IT.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at VIQU IT. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at VIQU IT
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
