At a Glance
- Tasks: Provide 2nd Line IT support and resolve technical issues in a modern Microsoft environment.
- Company: Join a proactive IT team focused on customer satisfaction and high-quality support.
- Benefits: Competitive pay, hands-on experience, and the chance to work with cutting-edge technology.
- Other info: Onsite role in Fareham with excellent opportunities for career growth.
- Why this job: Make a real difference by supporting critical applications and maintaining secure IT infrastructure.
- Qualifications: Experience in 2nd Line IT support and strong knowledge of Microsoft 365 and Active Directory.
The predicted salary is between 40000 - 45000 £ per year.
IT Support Engineer – 8-month contract – Fareham
My Client is looking for a looking for a proactive and customer-focused IT Support Engineer to join a IT team, providing high-quality 2nd Line support across a modern Microsoft environment.
The IT Support Engineer will be responsible for resolving technical issues, supporting business-critical applications, and helping maintain a reliable and secure IT infrastructure.
Any previous experience supporting Microsoft 365 migration projects would be a distinct advantage.
Skills & Experience
Proven experience providing 2nd Line IT Support in a Microsoft environment.
Strong Microsoft 365 administration and support experience.
Solid knowledge of Active Directory user and group management.
Experience supporting Windows 10 and Windows 11 operating systems.
Good understanding of the Microsoft End User Computing (EUC) stack.
Experience supporting business applications, including troubleshooting and user support.
Knowledge of application patching and server-based application maintenance.
Excellent troubleshooting and problem-solving skills.
Key Responsibilities
Provide 2nd Line technical support to end users, resolving incidents and service requests within agreed SLAs.
Administer and support Microsoft 365, including user management, licensing, and troubleshooting.
Manage Active Directory user accounts, including joiners, movers, leavers, group permissions, and password resets.
Support and administer Windows 10 and Windows 11 desktop environments.
Deliver application support for both third-party and internally developed business applications.
Deploy and patch applications on Windows servers, ensuring systems remain secure and up to date.
Investigate technical issues, perform root cause analysis, and implement long-term solutions.
The IT Support Engineer is required onsite in Fareham, at least 4 days a week.
Apply now to speak with VIQU IT in confidence. Or reach out to Connor Smal via the VIQU IT website.
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IT Support Engineer in Fareham employer: VIQU IT
At VIQU IT, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture in the heart of Birmingham. Our commitment to employee growth is evident through continuous professional development opportunities and a supportive environment that encourages strategic thinking and transformation. With competitive salaries and a focus on work-life balance, we empower our team to thrive while making a meaningful impact in the technology sector.
