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- Tasks: Support schools with advanced IT projects and provide escalated technical support.
- Company: Leading organisation focused on improving educational IT infrastructure.
- Benefits: Competitive salary, hybrid work model, and professional development opportunities.
- Other info: Dynamic role with travel across South East England and excellent career growth potential.
- Why this job: Make a real difference in education while working with cutting-edge technology.
- Qualifications: Experience in 2nd or 3rd line IT support and strong problem-solving skills.
The predicted salary is between 40000 - 45000 £ per year.
Location: South East England
Field-Based / Hybrid (80% Remote)
18 Month FTC
Salary: £40,000 - £45,000 + Benefits
VIQU has partnered with a leading organisation to recruit a Senior IT Support Engineer to support schools across South East England with advanced IT projects, audits, and escalated technical support. This role is ideal for a proactive and adaptable professional who thrives in a field-based position, working closely with local IT teams and educational stakeholders.
As a Senior IT Support Engineer, you will play a key role in delivering technical solutions, improving infrastructure, and supporting critical IT operations, while balancing remote work with on-site visits across the region.
Key Responsibilities- Support delivery of medium-scale IT projects, including procurement and rollout of systems
- Conduct technical audits of IT systems and processes, identifying risks and improvement opportunities
- Provide expert problem-solving and challenge existing approaches to implement effective solutions
- Contribute to IT estate refresh planning, including budgeting and infrastructure improvements
- Deliver training and guidance to local IT staff to build capability
- Provide short-term specialist support during IT incidents or crises
- Work closely with stakeholders across schools, communicating technical concepts clearly
- Travel to schools across South East England as part of project delivery (within working hours)
- Proven experience in a 2nd or 3rd line IT support or technical role
- Strong technical troubleshooting and problem-solving skills
- Experience with technologies such as Intune, Azure, Active Directory, and cloud infrastructure
- Knowledge of networking solutions such as Meraki or Ubiquiti wireless systems
- Ability to work independently and take ownership of technical projects
- Excellent communication skills with experience engaging non-technical stakeholders
- Experience within education or schools is desirable but not essential
- Full UK driving licence and willingness to travel across the region
Senior IT Support Engineer in England employer: VIQU IT
Contact Detail:
VIQU IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Support Engineer in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field, especially those who work in education. They might know about opportunities that aren't advertised yet, and a personal recommendation can go a long way.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, be ready to discuss specific projects you've worked on. Highlight your problem-solving abilities and how you've tackled challenges in previous roles.
✨Tip Number 3
Tailor your approach! Research the schools or organisations you're applying to and understand their IT needs. This way, you can demonstrate how your experience with technologies like Intune and Azure can directly benefit them.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you prepare for interviews and showcase your skills effectively. Plus, it’s a great way to stay updated on new job openings.
We think you need these skills to ace Senior IT Support Engineer in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior IT Support Engineer role. Highlight your experience with technologies like Intune, Azure, and Active Directory, and don’t forget to showcase your problem-solving skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your experience in supporting educational institutions and how you can contribute to improving IT operations. Let us know what makes you tick!
Showcase Your Communication Skills: As you'll be working closely with non-technical stakeholders, it's crucial to demonstrate your communication skills. In your application, give examples of how you've successfully explained complex technical concepts to non-techies. We love clear communicators!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it shows you're keen on joining our team at StudySmarter!
How to prepare for a job interview at VIQU IT
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around Intune, Azure, Active Directory, and cloud infrastructure. Be ready to discuss specific projects where you've used these technologies and how they can benefit the schools you'll be working with.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex IT issues in the past. Think about times when you had to challenge existing approaches and implement effective solutions. This will demonstrate your proactive nature and ability to think critically under pressure.
✨Communicate Clearly with Non-Techies
Since you'll be engaging with educational stakeholders, practice explaining technical concepts in simple terms. You might want to role-play with a friend or family member who isn't tech-savvy to ensure you can convey your ideas clearly and effectively.
✨Be Ready to Discuss Project Management
As this role involves supporting medium-scale IT projects, be prepared to talk about your experience with project delivery, budgeting, and planning. Highlight any relevant experiences where you've successfully managed IT projects, especially in an educational context.