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- Tasks: Support Infrastructure Team Leaders and manage daily activities in a dynamic legal environment.
- Company: Global legal company based in London with a strong reputation.
- Benefits: Hybrid work model, immediate start, and valuable industry experience.
- Why this job: Join a leading firm and enhance your skills in ITSM tools like ServiceNow and JIRA.
- Qualifications: Strong coordination skills in Change, Incident, and Problem management required.
- Other info: 6-month contract with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A global legal company in London is seeking a Service Analyst for a 6-month contract. This hybrid role requires supporting Infrastructure Team Leaders and managing day-to-day activities.
Candidates should have strong coordination skills in Change, Incident, and Problem management within legal or financial services. Experience with ITSM tools like ServiceNow and JIRA is essential.
This role offers an immediate start and involves working approximately 2-3 days per week on-site.
ITSM Service Analyst — Hybrid, 6-Month Contract in City of London employer: VIQU IT
Contact Detail:
VIQU IT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ITSM Service Analyst — Hybrid, 6-Month Contract in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the legal or financial sectors. A quick chat can lead to insider info about job openings or even a referral, which can give you a leg up.
✨Tip Number 2
Prepare for the interview by brushing up on your ITSM tools knowledge, especially ServiceNow and JIRA. We recommend creating a list of scenarios where you've successfully managed Change, Incident, or Problem management to showcase your skills.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to find roles that match your skills. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace ITSM Service Analyst — Hybrid, 6-Month Contract in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ITSM tools like ServiceNow and JIRA. We want to see how your skills align with the role, so don’t be shy about showcasing your coordination skills in Change, Incident, and Problem management.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this hybrid role. We love seeing enthusiasm, so let us know what excites you about working with our Infrastructure Team Leaders.
Be Clear and Concise: When filling out your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about your relevant experience and skills. This helps us see your potential quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at VIQU IT
✨Know Your ITSM Tools
Make sure you brush up on your knowledge of ITSM tools like ServiceNow and JIRA. Be ready to discuss how you've used these tools in past roles, as this will show your familiarity and expertise in managing incidents and changes effectively.
✨Showcase Your Coordination Skills
Since the role requires strong coordination skills, prepare examples from your previous experience where you successfully managed change, incident, or problem management. Highlight specific situations where your coordination made a significant impact.
✨Understand the Legal Sector
Familiarise yourself with the legal industry and its unique challenges. Being able to speak knowledgeably about how ITSM practices apply within legal or financial services will set you apart from other candidates.
✨Prepare for Hybrid Work Questions
As this is a hybrid role, be ready to discuss your experience with remote work and how you manage communication and collaboration in a flexible environment. Share strategies that have worked for you in balancing on-site and remote responsibilities.
