At a Glance
- Tasks: Lead and mentor a team while tackling complex technical challenges.
- Company: Join a dynamic SaaS provider experiencing exciting growth.
- Benefits: Competitive salary up to £52k, bonus, and hybrid work options.
- Other info: Great opportunity for career development in a supportive environment.
- Why this job: Make a real impact by leading a talented support team in tech.
- Qualifications: Strong SQL skills, debugging experience, and some leadership background.
The predicted salary is between 52000 - 52000 £ per year.
- Application Support Team Lead
- Up to £52k plus bonus
- Milton Keynes / Hybrid
VIQU are working with a well-established Saa S provider going through an exciting phase of growth.
They're hiring an Application Support Team Lead to help lead their 2nd and 3rd line support teams.
This is a player manager role where you're expected to still be hands-on with 3rd line supporting using SQL, and de bugging C# whilst leading and mentoring 5 support professionals.
This role would suit an individual who is very strong technically, with some people leadership experience.
Experience required for the Application Support Team Lead
Strong hands-on SQL skills, working as an escalation point for support teams.
Debugging experience, C# ideally, but transferable OOP experience will be considered. 3rd line application support experience.
Experience with Azure or AWS platform.
- Some technical people leadership experience
- Job duties of the Application Support Team Lead
Leading resolution on complex technical tickets across the Saa S platform.
Writing and troubleshooting complex SQL queries.
Debugging across a range of programming languages.
Leading critical incident response and post-incident reviews.
Managing, coaching and developing 4-5 senior technical staff.
Providing technical insight into Product and Engineering teams to help steer the roadmap of the product lines.
Apply now to speak with VIQU IT in confidence.
Or reach out to Jack Mc Manus via the (url removed)
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Application Support Lead employer: VIQU IT
At VIQU IT, we pride ourselves on being an exceptional employer that fosters a collaborative and innovative work culture in the heart of Birmingham. Our commitment to employee growth is evident through continuous professional development opportunities and a supportive environment that encourages strategic thinking and transformation. With competitive salaries and a focus on work-life balance, we empower our team to thrive while making a meaningful impact in the technology sector.
