Service Desk Lead β€” Hybrid (2 days WFH) & MS 365 Expertise

Service Desk Lead β€” Hybrid (2 days WFH) & MS 365 Expertise

Full-Time On-site
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VIQU IT Recruitment partnered with a growing MSP and telecoms business to recruit a Service Desk Team Lead in Birmingham. This hands-on role combines senior technical support with day-to-day service desk coordination, owning escalations and guiding L1/L2 engineers.

You’ll work on Microsoft 365, Entra ID, Intune and Windows environments, contribute to projects, automation and service improvements, and develop leadership responsibilities as the team grows.

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Service Desk Lead β€” Hybrid (2 days WFH) & MS 365 Expertise employer: VIQU IT Recruitment

At VIQU, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration. As a Senior Information Security Analyst in Southampton, you'll benefit from a hybrid working model, competitive remuneration, and opportunities for professional growth within a leading offshore law firm focused on secure technology adoption. Join us to make a meaningful impact in the realm of AI and information security while enjoying a supportive environment that values your contributions.

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Contact Details:

VIQU IT Recruitment Recruitment Team