Mobile Device Specialist, 2nd Line Support
Mobile Device Specialist, 2nd Line Support

Mobile Device Specialist, 2nd Line Support

Full-Time 35000 £ / year No home office possible
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At a Glance

  • Tasks: Provide 2nd line support for mobile device management and troubleshoot issues.
  • Company: Join a leading IT services provider with a focus on innovation.
  • Benefits: Competitive salary, full-time hours, and opportunities for professional growth.
  • Why this job: Be part of a dynamic team and enhance your tech skills in mobile device management.
  • Qualifications: Experience in 2nd line support and mobile device management is essential.
  • Other info: On-site role with potential for career advancement.

2nd Line Engineer – Mobile Device Management

Salary: £30,000 – £35,000

Hit Apply below to send your application for consideration Ensure that your CV is up to date, and that you have read the job specs first.
Location: Hatfield / Milton Keynes / Nottingham (on-site)
Contract: Permanent, full-time (37.5 hours per week)
Clearance: Security Cleared or willing to undergo vetting

We\’re looking for an experienced 2nd Line Engineer with strong expertise in mobile device management (MDM) to join a leading IT services provider. This role is fo…

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Mobile Device Specialist, 2nd Line Support employer: VIQU IT Recruitment

As a leading IT services provider, we pride ourselves on fostering a dynamic work culture that values innovation and collaboration. Our employees enjoy competitive salaries, comprehensive benefits, and ample opportunities for professional growth, all within a supportive environment located in the vibrant areas of Hatfield, Milton Keynes, and Nottingham. Join us to be part of a team that not only prioritises your career development but also encourages a healthy work-life balance.
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Contact Detail:

VIQU IT Recruitment Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Mobile Device Specialist, 2nd Line Support

✨Tip Number 1

Make sure you know your stuff! Brush up on mobile device management (MDM) concepts and be ready to discuss them in detail. We want to see that you’re not just familiar with the tech, but that you can talk about it confidently.

✨Tip Number 2

Practice your problem-solving skills! As a 2nd Line Engineer, you'll need to troubleshoot issues on the spot. We recommend running through some common scenarios or even setting up a mock environment to test your skills.

✨Tip Number 3

Network like a pro! Connect with current employees or others in the industry on LinkedIn. We love seeing candidates who are proactive and engaged, so don’t hesitate to reach out and ask for insights about the role or company.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have additional resources and tips available there to help you stand out from the crowd.

We think you need these skills to ace Mobile Device Specialist, 2nd Line Support

Mobile Device Management (MDM)
2nd Line Support
Technical Support
Troubleshooting Skills
Customer Service Skills
Security Clearance
Communication Skills
Problem-Solving Skills
IT Services Knowledge
On-site Support

Some tips for your application 🫡

Keep Your CV Fresh: Make sure your CV is up to date and highlights your experience with mobile device management. We want to see what you've done recently, so don’t forget to include any relevant projects or skills!

Read the Job Specs Carefully: Before you hit apply, take a good look at the job description. We’re looking for specific skills and experiences, so tailor your application to show how you fit the bill.

Show Off Your MDM Expertise: Since this role focuses on mobile device management, make sure to emphasise your expertise in this area. Share examples of how you've successfully managed devices in previous roles – we love a good success story!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!

How to prepare for a job interview at VIQU IT Recruitment

✨Know Your MDM Inside Out

Make sure you brush up on your knowledge of mobile device management systems. Be ready to discuss specific tools and technologies you've worked with, as well as any challenges you've faced and how you overcame them.

✨Showcase Your Problem-Solving Skills

Prepare to share examples of how you've resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your analytical thinking.

✨Familiarise Yourself with Security Protocols

Since the role requires security clearance, it's crucial to understand the relevant security protocols and compliance standards. Be prepared to discuss how you've implemented these in previous roles or how you would approach them.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions ready about the company’s approach to mobile device management or team dynamics. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.

Mobile Device Specialist, 2nd Line Support
VIQU IT Recruitment

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