At a Glance
- Tasks: Own complex software incidents and support data issues using SQL and T-SQL.
- Company: Join a leading tech company focused on innovative software solutions.
- Benefits: Competitive salary up to £55,000 plus bonus and career growth opportunities.
- Other info: Exciting opportunities for professional development and collaboration with engineering teams.
- Why this job: Make a real impact by solving complex problems in a dynamic environment.
- Qualifications: Experience in 3rd line support, strong SQL skills, and .NET/C# knowledge required.
The predicted salary is between 55000 - 55000 £ per year.
You'll be stepping into a role that sits at the crossroads of application support, database, and development.
Duties of the Senior Software Support Engineer:
- Own complex 3rd line software incidents end-to-end.
- Utilise 3rd line SQL and T-SQL to support data issues, debug procedures, and support fixes into production/staging environments (C#/.NET).
- Conduct root cause analysis by documenting findings, feeding confirmed defects back to engineering with reproducible steps, ultimately contributing to preventing the same issues recurring.
Experience required for the Senior Software Support Engineer:
- Experience within a 3rd line, application support, or software engineering role within a SaaS or enterprise software environment.
- Strong SQL and T-SQL stored procedures, complex queries, performance tuning.
- Hands-on experience with Microsoft SQL Server and Azure in production.
- .NET/C# experience to read and debug code.
3rd Line Software Support Engineer in Milton Keynes employer: VIQU IT Recruitment
At VIQU IT, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous training opportunities and a supportive environment where your contributions are valued. Located in a vibrant tech hub, we provide competitive salaries, bonuses, and the chance to work with cutting-edge technologies, making this an ideal place for those seeking meaningful and rewarding careers in software support.
StudySmarter Expert Advice🤫
We think this is how you could land 3rd Line Software Support Engineer in Milton Keynes
✨Tip Number 1
Network like a pro! Reach out to your connections in the software support and engineering fields. You never know who might have a lead on that perfect 3rd line role or can put in a good word for you.
✨Tip Number 2
Show off your skills! When you get the chance, demonstrate your SQL and T-SQL prowess during interviews. Bring examples of how you've tackled complex queries or performance tuning in past roles to really impress.
✨Tip Number 3
Be proactive! If you see a job that fits your skills, don’t just apply through the usual channels. Head over to our website and apply directly – it shows initiative and can help you stand out from the crowd.
✨Tip Number 4
Prepare for those tricky questions! Brush up on your debugging techniques and root cause analysis methods. Being able to articulate your thought process will show you're not just a tech whiz but also a problem solver.
We think you need these skills to ace 3rd Line Software Support Engineer in Milton Keynes
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in 3rd line support and SQL/T-SQL skills. We want to see how your background aligns with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Software Support Engineer role. We love seeing enthusiasm and a clear understanding of the job requirements.
Showcase Problem-Solving Skills:In your application, mention specific examples where you've tackled complex software incidents or conducted root cause analysis. We appreciate candidates who can demonstrate their analytical thinking and troubleshooting abilities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at VIQU IT Recruitment
✨Know Your SQL Inside Out
Make sure you brush up on your SQL and T-SQL skills before the interview. Be prepared to discuss complex queries and performance tuning, as well as demonstrate your ability to debug procedures. Practising real-world scenarios can help you feel more confident.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties of a 3rd Line Software Support Engineer. Be ready to talk about how you've owned complex incidents in the past and how you approach root cause analysis. This shows that you understand what the job entails and are ready to take on the challenges.
✨Showcase Your .NET/C# Knowledge
Since the role involves reading and debugging code, be prepared to discuss your experience with .NET and C#. Bring examples of projects where you've used these technologies, and if possible, be ready to solve a coding problem on the spot to demonstrate your skills.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask during the interview. This could be about the team dynamics, the tools they use for incident management, or how they handle feedback from support to engineering. It shows your interest in the role and helps you gauge if it's the right fit for you.
