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For Companies At a Glance
- Tasks: Support 1600 users with technical issues and assist in a PC replacement programme.
- Company: Join a dynamic team in Hampshire focused on enhancing IT support.
- Benefits: Gain hands-on experience in a fast-paced environment with potential for future opportunities.
- Why this job: Perfect for tech enthusiasts wanting to make an impact while developing their skills.
- Qualifications: Experience in IT support up to 2nd line is essential.
- Other info: This is a 1-month contract, ideal for students seeking short-term work.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
IT Support Engineer – 1-month contract – Hampshire
My Customer is looking for an experienced IT Support Engineer to help resolve issues up to 2nd line.
The Customer is currently rolling out a PC replacement programme, so they are looking for an extra pair of hands to support this project as well as support 1600 users across 50 sites with any technical issues up to 2nd line.
IT Support Engineer – Tech…
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IT Support Engineer employer: VIQU IT Recruitment
Contact Detail:
VIQU IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Familiarise yourself with the specific technologies and tools mentioned in the job description. Being well-versed in the systems used by the company will give you an edge during the interview.
✨Tip Number 2
Prepare to discuss your previous experience in resolving technical issues, especially in a multi-site environment. Highlight any relevant projects or challenges you've successfully managed.
✨Tip Number 3
Showcase your ability to work under pressure and manage multiple tasks simultaneously. This role involves supporting a large number of users, so demonstrating your organisational skills will be crucial.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Gaining insights from them can provide you with valuable information about the company culture and expectations.
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Understand the Role: Familiarise yourself with the responsibilities of an IT Support Engineer, especially in a 2nd line support context. Highlight your experience with PC replacement programmes and user support in your application.
Tailor Your CV: Make sure your CV reflects relevant skills and experiences that align with the job description. Emphasise your technical expertise and any previous roles where you supported multiple users or worked on similar projects.
Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving abilities and your experience in IT support. Mention specific examples of how you've successfully resolved technical issues for users in the past.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at VIQU IT Recruitment
✨Show Your Technical Skills
Be prepared to discuss your technical expertise in detail. Brush up on common IT issues and solutions, especially those related to 2nd line support. You might be asked to troubleshoot a problem on the spot, so practice explaining your thought process clearly.
✨Understand the Project Context
Since the role involves supporting a PC replacement programme, make sure you understand what that entails. Familiarise yourself with common challenges faced during such rollouts and think about how you can contribute effectively to the project.
✨Demonstrate Your Communication Skills
As you'll be supporting 1600 users across multiple sites, strong communication skills are essential. Be ready to showcase how you can explain technical concepts to non-technical users and handle support requests professionally.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think of examples from your past experience where you've successfully resolved technical issues or improved processes, and be ready to share these stories.
