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- Tasks: Support day-to-day activities for the Infrastructure Team in a hybrid working environment.
- Company: Global legal company with a focus on innovation and teamwork.
- Benefits: Flexible working hours, competitive pay, and valuable experience in IT service management.
- Why this job: Join a dynamic team and enhance your skills in Change and Incident management.
- Qualifications: Experience in IT service management and strong analytical and communication skills.
- Other info: 6-month contract with opportunities for professional growth.
The predicted salary is between 36000 - 60000 £ per year.
A global legal company is seeking a Service Analyst for a 6-month contract based in Glasgow. This role involves supporting day-to-day activities for the Infrastructure Team, working approximately 2-3 days on-site weekly in a hybrid working environment.
The ideal candidate should have experience in coordinating Change, Incident, and Problem management processes. Essential skills include strong analytical thinking and excellent communication abilities in an IT service management context.
Hybrid ITSM Service Analyst - Change & Incident Champion in Glasgow employer: VIQU IT Recruitment
Contact Detail:
VIQU IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid ITSM Service Analyst - Change & Incident Champion in Glasgow
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your Change, Incident, and Problem management processes. We want to show that we know our stuff and can hit the ground running!
✨Tip Number 3
Practice your communication skills! Since this role requires excellent communication, let’s rehearse how we’d explain complex IT concepts in simple terms. It’ll make us stand out!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can tailor our submission to highlight our relevant experience.
We think you need these skills to ace Hybrid ITSM Service Analyst - Change & Incident Champion in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Change, Incident, and Problem management. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Hybrid ITSM Service Analyst role. Share specific examples of your analytical thinking and communication skills in action.
Showcase Your ITSM Knowledge: Since this role is all about IT service management, make sure to mention any relevant certifications or training you have. We love seeing candidates who are passionate about continuous learning in this field!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at VIQU IT Recruitment
✨Know Your ITSM Processes
Make sure you brush up on Change, Incident, and Problem management processes. Be ready to discuss your experience with these areas and how you've successfully coordinated them in the past. This will show that you understand the core responsibilities of the role.
✨Showcase Your Analytical Skills
Prepare examples that highlight your analytical thinking. Think of situations where you identified problems, analysed data, and implemented solutions. This will demonstrate your ability to tackle challenges effectively, which is crucial for a Service Analyst.
✨Communicate Clearly
Since excellent communication is key, practice articulating your thoughts clearly and concisely. You might be asked to explain complex IT concepts, so being able to simplify your explanations will impress the interviewers.
✨Embrace the Hybrid Environment
Familiarise yourself with hybrid working dynamics. Be prepared to discuss how you manage your time and productivity when working both on-site and remotely. This shows that you can adapt to the company's working style and contribute effectively in both settings.
