At a Glance
- Tasks: Provide 1st Line Support in a dynamic legal environment, both remotely and onsite.
- Company: Join a leading organisation in the legal sector with a focus on customer service.
- Benefits: Competitive daily rate, hybrid working, and a supportive team culture.
- Other info: Great opportunity for career growth and networking in the tech industry.
- Why this job: Kickstart your IT career while making a real difference in a fast-paced setting.
- Qualifications: Experience in IT support, especially in a Microsoft environment, is essential.
The predicted salary is between 28000 - 32000 £ per year.
VIQU have partnered with a leading organisation within the legal sector who are seeking a 1st Line Support contractor to provide some additional BAU support to their Service Desk. This 1st Line Support role will require previous experience within IT Support, and will involve providing both remote and onsite support in a Microsoft environment. The successful candidate will be committed to delivering excellent customer service.
Key skills & responsibilities for the 1st Line Support:
- 1st Line / Service Desk Support – in a Windows / Microsoft environment.
- Windows 10/ Windows 11
- Microsoft 365
- Exchange
- Azure
- Outlook
- MS Teams
- Active Directory
- Telephony support
- Triaging tickets and escalating to relevant teams where necessary
- Using ServiceNow ticketing system
- Mix of remote & deskside support - including working on a tech bar
- Good customer service skills
- Experience with iManage or Bomgar (desirable)
Role details:
- Job type: Contract
- Duration: 6 months’ contract
- Rate: £140 - £155 per day
- Working hours: 37.5 hours per week Monday - Friday
- IR35 status: Inside IR35
- Location: Hybrid, one day per week in Liverpool
Apply now to speak with VIQU IT in confidence.
Locations
1st Line Support in Cheshire, Warrington employer: VIQU IT Recruitment
At VIQU, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values collaboration and innovation. Our 1st Line Support role not only provides the opportunity to work within a leading organisation in the legal sector but also fosters professional growth through hands-on experience in a hybrid environment. With a commitment to excellent customer service and a supportive team atmosphere, employees can thrive while contributing to meaningful projects in Liverpool.
StudySmarter Expert Advice🤫
We think this is how you could land 1st Line Support in Cheshire, Warrington
✨Get Involved in Tech Meetups
If you're looking for a temporary gig in IT consulting, tech meetups can be a goldmine. They’re perfect for meeting potential employers and showcasing your skills in person. Don't just show up—share your ideas and engage in discussions. That's how we can make ourselves memorable!
✨Leverage Your University’s Resources
University career services are often buzzing with opportunities tailored for temporary roles in IT consulting. Go to workshops, job fairs, and networking events. It's a chance to connect with employers who are eager to find fresh talent like us, so don’t let it slip away!
✨Show Your Skills with Micro-Projects
Create mini-projects or case studies that demonstrate your problem-solving skills or innovative solutions in IT. Sharing these on platforms like GitHub or personal blogs can showcase your abilities when connecting with potential employers or during interviews. Trust us, it makes a strong impression!
✨Apply Directly through Our Website
When you spot an opening at VIQU IT Recruitment that excites you, don’t miss out on applying through our website directly. You won't just stand out in a sea of applicants; you’ll show that you’re proactively interested in their work. Plus, it's always good to simplify the process as much as possible!
We think you need these skills to ace 1st Line Support in Cheshire, Warrington
Some tips for your application 🫡
Show Off Your Tech Skills:In IT consulting, showcasing your technical skills is essential. Make sure your CV lists relevant programming languages, software tools, or methodologies you've worked with. If you've tackled specific projects or have certifications (like AWS or Cisco), bring those to the forefront. We're always keen to see how you can apply your skills to solve problems!
Tailor Your Cover Letter:For a temporary role at VIQU IT Recruitment, it's important to express your adaptability and eagerness to learn. In your cover letter, highlight how your past experiences have prepared you for quick integration into new teams and projects. A personal touch showing your excitement for the specific challenges at VIQU IT Recruitment can make all the difference!
List Relevant Projects:If you’ve worked on consulting projects or tech rollouts, don’t hesitate to mention them! Detail the challenges you faced, your contributions, and the outcomes. This practical experience showcases your ability to deliver value in a short time frame, which is key for a temporary role in IT consulting.
Keep It Concise and Impactful:Given the temporary nature of the role, our hiring team at VIQU IT Recruitment will appreciate a clear, concise application. Make your CV scannable with bullet points and emphasise your most relevant experiences. We want to see your capability at a glance, so aim for brevity without sacrificing detail!
How to prepare for a job interview at VIQU IT Recruitment
✨Showcase Your Problem-Solving Skills
In IT consulting, you’ll often face complex issues that need quick solutions. Be ready to discuss past experiences where you tackled problems head-on, ideally using specific frameworks or tools. Think about how you can highlight your analytical thinking and decision-making process during the interview.
✨Brush Up on Relevant Technologies
Make sure you’re familiar with key technologies relevant to the role at VIQU IT Recruitment. This might include project management tools, CRM software, or any specific programming languages they use. Being able to speak confidently about these can set you apart from other candidates.
✨Emphasise Your Adaptability
Being in a temporary role often means you need to hit the ground running. Prepare to showcase your ability to adapt to new environments and workflows. Maybe think of examples where you’ve quickly learned new systems or collaborated with diverse teams to achieve results in tight deadlines.
✨Pitch Your Consulting Mindset
Consulting is all about understanding client needs and delivering effective solutions. Present yourself as someone who can think strategically and provide actionable insights. Talk about how you plan to gather requirements and communicate findings to non-technical stakeholders at VIQU IT Recruitment.
