At a Glance
- Tasks: Lead and mentor a team while resolving complex technical issues.
- Company: Established SaaS provider experiencing exciting growth.
- Benefits: Competitive salary, bonus, hybrid work, and career development.
- Other info: Great opportunity for career advancement in a supportive environment.
- Why this job: Join a dynamic team and make a real impact in tech support.
- Qualifications: Strong SQL skills, debugging experience, and some leadership background.
The predicted salary is between 52000 - 52000 £ per year.
- Application Support Team Lead
- Up to £52k plus bonus
- Milton Keynes / Hybrid
VIQU are working with a well-established Saa S provider going through an exciting phase of growth.
They're hiring an Application Support Team Lead to help lead their 2nd and 3rd line support teams.
This is a player manager role where you're expected to still be hands-on with 3rd line supporting using SQL, and de bugging C# whilst leading and mentoring 5 support professionals.
This role would suit an individual who is very strong technically, with some people leadership experience.
Experience required for the Application Support Team Lead
- Strong hands-on SQL skills, working as an escalation point for support teams.
- Debugging experience, C# ideally, but transferable language experience will be considered.
- 3rd line application or software support experience.
- Experience with Azure or AWS.
- Some technical people leadership experience
- Job duties of the Application Support Team Lead
- Leading resolution on complex technical tickets across the Saa S platform.
- Writing and troubleshooting complex SQL queries.
- Debugging across a range of programming languages.
- Leading critical incident response and post-incident reviews.
- Managing, coaching and developing 4-5 senior technical staff.
- Providing technical insight into Product and Engineering teams to help steer the roadmap of the product lines.
- Apply now to speak with VIQU IT in confidence. Or reach out to Jack Mc Manus via the
Do you know someone great?
We'll thank you with up to £1,000 if your referral is successful (terms apply).
For more exciting roles and opportunities like this, please follow us on Linked In @VIQU IT Recruitment
TPBN1_UKTJ
Application Support Team Leader employer: VIQU IT Recruitment
Join a leading finance organization in London that values innovation and collaboration, offering a dynamic work culture where your contributions directly impact critical platforms. With a hybrid working model, employees enjoy flexibility alongside opportunities for professional growth and development, making it an ideal environment for those looking to advance their careers in DevOps. The company fosters a supportive atmosphere, encouraging teamwork and continuous learning, ensuring that every team member feels valued and empowered.
