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For Companies At a Glance
- Tasks: Manage and deliver mobile device deployments and support for iOS and Android.
- Company: Leading technology services organisation with a focus on innovation.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Join a dynamic team and make an impact in mobile device management.
- Qualifications: Experience in mobile endpoint engineering and knowledge of MDM platforms required.
- Other info: Equal opportunity employer committed to diversity and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
VIQU has partnered with a leading technology services organisation seeking an experienced 3rd Line Engineer with expertise in Mobile Device Management (MDM). This role will play a key part in delivering secure, standardised, and high-quality mobile device services, managing large-scale enterprise estates, and supporting complex endpoint environments.
Key Responsibilities of the 3rd Line Engineer – MDM:
- Manage and deliver end-to-end mobile device deployments, configurations, and support (iOS and Android).
- Oversee enrolment, configuration, policy management, and in-life support across a large enterprise environment.
- Provide advanced technical expertise to resolve escalated issues from 2nd line teams.
- Collaborate with internal teams, customers, and vendors to ensure aligned delivery and issue resolution.
- Maintain compliance with technical and security standards, contributing to a secure and scalable device estate.
- Support project-based initiatives as well as BAU operations, driving improvements in automation and efficiency.
Key Requirements of the 3rd Line Engineer – MDM:
- Proven experience in a 3rd line or senior mobile endpoint engineering role.
- Hands-on knowledge of Workspace ONE Unified Endpoint Manager, JAMF, Apple Business Manager, and Android Enterprise Manager.
- Experience with M365, Entra ID, Samsung KNOX, and certificate management.
- Strong understanding of iOS and Android operating systems, enrolment processes, and policy creation.
- Experience in managing device onboarding/offboarding and compliance through MDM platforms.
- Knowledge of Zero Trust Network Access (ZTNA) principles advantageous.
- Must either hold active security clearance or have the ability to undergo vetting.
VIQU is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or gender identity.
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3rd Line Mobile Device Management Engineer employer: VIQU IT Recruitment
Contact Detail:
VIQU IT Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd Line Mobile Device Management Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the tech industry, especially those who work with MDM. A friendly chat can lead to insider info about job openings or even referrals.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your expertise in mobile device management. This can really set you apart when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on common MDM scenarios and troubleshooting techniques. We recommend practising with a friend or using mock interview platforms to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace 3rd Line Mobile Device Management Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with Mobile Device Management and the specific tools mentioned in the job description. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the 3rd Line Engineer role. Share your passion for mobile device management and how you can contribute to our team.
Showcase Your Technical Skills: Be sure to include any relevant technical expertise, especially with Workspace ONE, JAMF, and other tools listed. We love seeing candidates who can demonstrate their hands-on experience!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at VIQU IT Recruitment
✨Know Your MDM Tools Inside Out
Make sure you’re well-versed in the specific tools mentioned in the job description, like Workspace ONE and JAMF. Prepare to discuss your hands-on experience with these platforms, as well as any challenges you've faced and how you overcame them.
✨Showcase Your Problem-Solving Skills
Be ready to provide examples of complex issues you've resolved in previous roles. Think about scenarios where you had to escalate problems or collaborate with teams to find solutions, as this will demonstrate your ability to handle escalated issues effectively.
✨Understand Compliance and Security Standards
Brush up on the technical and security standards relevant to mobile device management. Be prepared to discuss how you’ve maintained compliance in past roles and how you would approach ensuring a secure device estate in this new position.
✨Prepare for Project-Based Discussions
Since the role involves supporting project-based initiatives, think of examples where you’ve driven improvements in automation and efficiency. Highlight your contributions to past projects and how they align with the responsibilities of this role.
